Windows 10: BSOD while playing browser game. Solved

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  1. axe0's Avatar
    Posts : 11,197
    Windows 10 Pro
       27 Aug 2016 #11

    @smv1973, I would recommend to read the forum rules.
      My System SpecsSystem Spec


  2. Posts : 10
    Windows 10 Pro 64 bit
       27 Aug 2016 #12

    oh darn. so sorry. will have to wait for next crash cause I just ran CC cleaner. I did not even notice the date on it.
      My System SpecsSystem Spec

  3.    27 Aug 2016 #13

    smv1973 said: View Post
    oh darn. so sorry. will have to wait for next crash cause I just ran CC cleaner. I did not even notice the date on it.
    Do not run CCleaner while we are trying to solve the problem of your BSODs. If you want to run it, uncheck the box for the Memory Dumps. The dump files are a crucial part of solving the problem.
      My System SpecsSystem Spec


  4. Posts : 10
    Windows 10 Pro 64 bit
       28 Aug 2016 #14

    Had a new crash today. It said system service exception on the screen after the crash. I uninstalled Bitdefender. I am trying Avira free antivirus. thank you very much for the time and help.

    Attachment 98661
      My System SpecsSystem Spec

  5.    28 Aug 2016 #15

    It seems to be targeting a windows kernel driver. So it could be a cause of a possible hardware issue. Lets run some hardware tests.

    Memtest86: Run this for a minimum of 8 passes. It is good to run it before bed for overnight. MemTest86+ - Test RAM - Windows 10 Forums

    Run this first and lets see if there are any results. Also, I would take a look at your BIOS for an update:

    Code:
    BIOS_VERSION:  V11.13 
    BIOS_DATE:  10/09/2012
    American Megatrends Inc. - BIOS ⁄ UEFI Firmware

    Post back with results!
      My System SpecsSystem Spec


  6. Posts : 10
    Windows 10 Pro 64 bit
       30 Aug 2016 #16

    ok I will try to run the test tonight. I just read how to run the test and sadly I don't have a free USB flash drive to use. It will take me a day or two to get one. I am very sorry for the delay. Had 2 more crashes today. here is that report.


    Attachment 99000
    Last edited by smv1973; 30 Aug 2016 at 15:08.
      My System SpecsSystem Spec


  7. Posts : 10
    Windows 10 Pro 64 bit
       15 Sep 2016 #17

    Found what was casing my computer to crash. It was scheduled scans for Malwarebytes that I had set to run while I would be playing my flash browser based game. Have 0 crash after I made changes to Malwarebytes scan schedule. I still plan to run that test just to be safe. than you very much for all the help.
      My System SpecsSystem Spec

  8. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       15 Sep 2016 #18

    That's a good find. Hope that resolves it for you.
      My System SpecsSystem Spec


 
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