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  1.    30 Jul 2016 #1

    Error 0xc000014c can't reboot anything


    I have tried the following to recover from this problem:

    1) Acronis 2016 true image rescue disc

    2) Easeustodo v9.2 rescue disc

    3) Windows 10 generated rescue disc

    4) Windows installation from CD via an widows.iso file

    Option 4 tried the hardest to boot with a long period of disc read before failing.

    Sorry canít include a debug log since cant get it to boot

    Background (hopefully helpful)

    Windows 10 was installed on this laptop in August 2015. Major problems with 100% disc utilization.(see note on 100% disk utilization at bottom)

    After 2-3 months of frustration a clean install of Windows 10 solved problem

    9 months later July 2016

    Windows was up dated to version 10586.494 .

    I was suddenly confronted with 100% disc utilization again (not sure how long after update)
    I suspected antivirus since it was implicated in the original problem a year ago but never confirmed.

    I did a full disc recovery using ACRONIS and brought back 10586.318 all seemed well.

    I also changed to Panda antivirus from Avast and all seemed ok for a week or two.

    I updated again to 10586.494

    I started testing out EASEUSTODO v9.2 backup for a friend. It failed during backup with a system freeze (behaving like the disk utilization problem)

    Thereafter continued reboots resulted in disk utilization problem.

    I decided to try a recovery and now go back to top of page.

    NOTE disk utilization problem results in a system freeze with windows not responding error. Using taskmanager the problem shows high cpu and disk activity, the disk activity quickly rising to 100% with i/o dropping to 0-.1Mb/sec, with low cpu useage.

    Regards
    Sanssail



      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       30 Jul 2016 #2

    I read through you post but I'm not sure what the problem is now. Is it that you can't boot anything, OS, CD, DVD or flash drive or ?????

    When you said I decided to try a recovery and now go back to top of page, what recovery? Was that by restoring from a Acronis backup again?
      My System SpecsSystem Spec

  3.    30 Jul 2016 #3

    Clarification


    Ztruker said: View Post
    I read through you post but I'm not sure what the problem is now. Is it that you can't boot anything, OS, CD, DVD or flash drive or ?????

    When you said I decided to try a recovery and now go back to top of page, what recovery? Was that by restoring from a Acronis backup again?
    Sorry if I was not clear...... When I try to boot anything I get the error.... IE: the SSD system disk, or any DVD that has those recovery items on it that I mentioned.

    Sanssail
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       31 Jul 2016 #4

    How is your BIOS Boot menu setup? Check the manual here: Boot - Acer ASPIRE 5251 Service Manual [Page 41]

    This is the information they show for the boot setup screen:

    Attachment 93237

    I also found in the Users manual that you can enable the F12 boot menu key that you can then use to select the device to boot from at boot time. Apparently it's disabled by default. It talks about Vista but that doesn't matter as BIOS Setup doesn't care what OS, if any, is installed.

    Enable the F12 Boot Menu via the BIOS Setup Utility.

    1. Turn on your computer and insert the first system recovery disc into the
    optical disc drive. Restart your computer.

    2. During startup when the Acer logo shows, press the F2 key to enter BIOS
    Setup, where you can set system parameters.

    3. Use the left and right arrow keys to select the Main submenu.

    4. Use the up and down arrow keys to select F12 Boot Menu

    5. Use the F5 or F6 key to change F12 Boot Menu to Enabled.

    6. Press the ESC key to enter the Exit submenu, press the ENTER key to Exit
    Saving Changes. Press the ENTER key again to select Yes. The system will
    reboot.

    7. After rebooting, when the Acer logo shows, press the F12 key to open the
    Boot Menu. Here you can select which device to boot from.
      My System SpecsSystem Spec

  5.    31 Jul 2016 #5

    I selected to enable f12 as suggested

    only the main ssd drive, the IDE1: DVD , and the Network boot show up

    the options USB HDD:
    USB FDD:
    USB CD/DVD ROM: do not show up on the F12 menu
    The USB HDD: option I placed first through the main menu, shows "No operating system found" on the usb I thought was bootable.

    Mean while I tried to create a USB recovery flash from my desktop. The recovery option does not find the inserted USB stick instead only finds a USB3 connected hard drive. Disconnecting the hard drive and nothing is recognized as available to create recovery

    Sanssail
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       31 Jul 2016 #6

    The flash drive has to be plugged in for it to show up at that point.
    Plug it in then restart or power on.
      My System SpecsSystem Spec

  7.    31 Jul 2016 #7

    The flash drive was plugged in .....explorer can see it but the "create recovery disk" doesn't see it

    Rebooting with the USB inserted makes no difference.

    The USB stick is 32GB and formated NTFS with default block size.

    Sanssail
      My System SpecsSystem Spec


  8. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       31 Jul 2016 #8

    With the flash drive plugged in, boot to BIOS Setup. Does it show there?
      My System SpecsSystem Spec

  9.    01 Aug 2016 #9

    Ztruker said: View Post
    With the flash drive plugged in, boot to BIOS Setup. Does it show there?
    Yes it does show there as a generic USB.

    I also tried another USB stick which contains a bootable UBUNTU OS... I reformated this USB stick it only has a 4GB capacity so I tried a create recovery disk without system files. Again the USB stick is not recognized by the Create recovery disk program.(CRD)

    I have read that a device must be shown as removable before the CRD will see it. Windows 10 doesn't seem to show anything as removable ?

    I appreciate your patience with this.

    Regards
    Sanssail
      My System SpecsSystem Spec


  10. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       01 Aug 2016 #10

    Can you create a DVD instead and use that?
      My System SpecsSystem Spec


 
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