1. Joined : Jul 2016
    Leicester
    Posts : 3
    Windows 10 Home Build 10586.494
       28 Jul 2016 #1

    Laptop gets blue screen: Driver IRQL Not Less Or Equal (ETD.sys)


    My laptop has had this blue screen pop up a few times but hasn't happened in around 6 months until today when it popped up again. Wondering if i could get help as it is a nuisance getting the screen.

    A few times the blue screen has popped up whilst playing League of Legends or whilst on Google Chrome but today was while on Pokemon-Revolution.
    Last edited by GavinMann123; 29 Jul 2016 at 08:57.
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,832
    64bit Win 10 Pro ver 1607 Build 14393.693
       28 Jul 2016 #2

    Hello GavinMann123

    I noticed that one of your intel graphics drivers was showing up with an error:
    Code:
    fffff803`3d8f4148  fffff801`d5a81bccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x81bcc
    It would be worth updating the Intel Graphics drivers, try using the Intel page: http://downloadcenter.intel.com/Default.aspx or your MB manufacturer website.

    The other driver that gets mentioned is for the ELAN touchpad:
    Code:
    BugCheck D1, {ffffe005e5740346, 2, 0, fffff801ccba3fd8}
    
    *** WARNING: Unable to verify timestamp for ETD.sys
    *** ERROR: Module load completed but symbols could not be loaded for ETD.sys
    Probably caused by : ETD.sys ( ETD+23fd8 )
    If you can find an updated driver for this it might also help.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Leicester
    Posts : 3
    Windows 10 Home Build 10586.494
       28 Jul 2016 #3

    According to Intel update software i have the most recent driver updates and i have not been able to find an update for ELAN. If ELAN is the main problem is there a way to disable it so that it does not cause the problem again?
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 1,832
    64bit Win 10 Pro ver 1607 Build 14393.693
       29 Jul 2016 #4

    If this is a recent problem it may be that W10 has updated your ELAN driver and caused the problem. It could be worth rolling back your driver to an earlier version (which you can do on the driver tab of its properties page in Device Manager) to see if this helps.
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Leicester
    Posts : 3
    Windows 10 Home Build 10586.494
       29 Jul 2016 #5

    I've rolled back the ELAN driver and will see how it goes. From what i can remember the issue did begin when i updated to win10 so hopefully this has fixed it. Thanks for your help
      My System SpecsSystem Spec


 


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