My laptop has had this blue screen pop up a few times but hasn't happened in around 6 months until today when it popped up again. Wondering if i could get help as it is a nuisance getting the screen.
A few times the blue screen has popped up whilst playing League of Legends or whilst on Google Chrome but today was while on Pokemon-Revolution.
Last edited by GavinMann123; 29 Jul 2016 at 08:57.
Hello GavinMann123 :)
I noticed that one of your intel graphics drivers was showing up with an error:
It would be worth updating the Intel Graphics drivers, try using the Intel page: http://downloadcenter.intel.com/Default.aspx or your MB manufacturer website.Code:fffff803`3d8f4148 fffff801`d5a81bccUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x81bcc
The other driver that gets mentioned is for the ELAN touchpad:
If you can find an updated driver for this it might also help.Code:BugCheck D1, {ffffe005e5740346, 2, 0, fffff801ccba3fd8} *** WARNING: Unable to verify timestamp for ETD.sys *** ERROR: Module load completed but symbols could not be loaded for ETD.sys Probably caused by : ETD.sys ( ETD+23fd8 )
According to Intel update software i have the most recent driver updates and i have not been able to find an update for ELAN. If ELAN is the main problem is there a way to disable it so that it does not cause the problem again?
If this is a recent problem it may be that W10 has updated your ELAN driver and caused the problem. It could be worth rolling back your driver to an earlier version (which you can do on the driver tab of its properties page in Device Manager) to see if this helps.
I've rolled back the ELAN driver and will see how it goes. From what i can remember the issue did begin when i updated to win10 so hopefully this has fixed it. Thanks for your help :)
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