BSOD playing WOW, but occasionally doing just about anything

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  1. Posts : 27
    Windows 10 64bit
       #1

    BSOD playing WOW, but occasionally doing just about anything


    First of all I want to thank all of you for the great tutorials on trying to figure this out on my own. I have tried and tried everything that was suggested, but I just can't figure it out by myself. I would really appreciate some help. I keep getting BSODs mostly when playing video games, but I have had a few just surfing the internet or after closing programs. I have attached the gathered files to this thread. As of now I have tried the following:

    1. I have turned off all overclocking.
    2. I have added 3 fans to my case and upgraded to water cooling for my processor making sure the perfect amount of thermal paste was applied.
    3. Monitored my MB, CPU, Video Card, and case temperatures, which stayed in check (nothing ever rose above 76 degrees Celsius)
    4. I uninstalled the ASUS software that has been cited as causing problems.
    5. I have run Prime95 numerous times and watched the CPU temps stay under 76 degrees.
    6. I have run Memtest86 overnight with no errors found.
    7. I have run WhoCrashed and it suggested maybe it being my video card driver. I've tried many different driver versions going back a year and of course up to the most recent one with no fewer crashes on any version.

    On top of all of the BSODs I keep getting, I'm also having a really annoying Internet problem that may or may not be related. I constantly get ERR_NETWORK_CHANGED errors in Chrome and some web pages will load partially with half of the images being broken links. If I scroll down in Facebook for example, the images will load for a page or two and then just start showing up as broken links. If I refresh it normally fixes the problem.

    Any help will be greatly appreciated. Thank you!
      My Computer

  2. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #2

    Hello ManaFire :)

    Just a quick observation: with 32GB of memory an overnight test is not going to be enough time to run 8 passes of Memtest86+ The full 8 passes or more are needed to be able to rule out any memory hardware problems. I would leave the test running for a day or two and check that the required number of passes have been achieved.
      My Computers


  3. Posts : 27
    Windows 10 64bit
    Thread Starter
       #3

    Okay, I let it run a day and a half getting almost 10 passes. Still no errors found. Screenshot attached.


    Attachment 92334
      My Computer

  4. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #4

    Hello ManaFire,

    Thanks for completing this extended memory test. As the majority of your BSOD errors all tend to point to hardware it was important to do the test properly. However, the solution is not always hardware related.

    Having said that, there are not may clues in the BSOD reports that I can find to explain your problem. Looking at the software on your system I would recommend a few things to try:

    1. Remove the Kaspersky Anti-virus software completely and just run for a while with Windows Defender.

    2. Update your Broadcom Net extreme II driver if you can. It's driver is dated from 2012. You have also been getting lots of network resets in your event log.
      My Computers


  5. Posts : 27
    Windows 10 64bit
    Thread Starter
       #5

    I don't know how to update the Broadcom driver because it doesn't appear to be listed in device manager. Here's a screenshot:

    Attachment 92361

    I tried to expand all of the other categories in there to see if maybe it was listed as something else, but it isn't in the list.

    I will remove Kaspersky and try that for a while. Thank you for the help so far.
      My Computer


  6. Posts : 27
    Windows 10 64bit
    Thread Starter
       #6

    I just restarted after uninstalling Kaspersky and tried out browsing the internet to see if that fixed those problems and it didn't. It's still timing out and giving me the ERR_NETWORK_CHANGED errors. I'll post again if I get any BSODs as well.
      My Computer

  7. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #7

    It might be worth checking for any updated drivers for your Ethernet adapter. Look on the Gigabyte website for your motherboard and install the latest Intel LAN driver. This link should be the one: http://www.gigabyte.com/products/pro...px?pid=5480#dl
      My Computers


  8. Posts : 27
    Windows 10 64bit
    Thread Starter
       #8

    philc43 said:
    It might be worth checking for any updated drivers for your Ethernet adapter. Look on the Gigabyte website for your motherboard and install the latest Intel LAN driver. This link should be the one: http://www.gigabyte.com/products/pro...px?pid=5480#dl
    I tried this before I posted this issue. I checked again as you suggested and they are the same drivers I have installed now.
      My Computer

  9. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #9

    I'm not sure what else you can try other than trying a generic Intel network driver from the Intel website.

    You have a lot of programs running at startup. I would be interested in whether you get this network problem with a clean boot. Use the techniques described in this tutorial to troubleshoot the problem: https://www.tenforums.com/tutorials/41804-clean-boot-perform-windows-10-troubleshoot-software-conflicts.html


    Regarding the BSOD - if it happens again post a new set of files for us to examine.
      My Computers


  10. Posts : 27
    Windows 10 64bit
    Thread Starter
       #10

    I've restarted a few times using the clean boot tutorial you linked, but a few programs (like Origin) just keep starting with Windows no matter what I try. Ignoring that one stray program, I honestly think it made the network problem worse. I've tested it for a full 24 hours now and it definitely isn't any better.

    Still no BSODs, but I haven't been playing games as much as I'd like to be :)

    Also, I can't find any driver newer than the one I have installed. It was released on June 23, 2016.
      My Computer


 
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