BSOD playing WOW, but occasionally doing just about anything

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  1. Posts : 27
    Windows 10 64bit
    Thread Starter
       #21

    I'm out of town this week and I'm running it all week while I'm gone. I should have 5 days of running on Friday.
      My Computer


  2. Posts : 27
    Windows 10 64bit
    Thread Starter
       #22

    Here are the memtest results. No errors after 5 days of running.
      My Computer


  3. Posts : 27
    Windows 10 64bit
    Thread Starter
       #23

    Since it seemed like the only piece of hardware left that I hadn't tested or replaced, I decided to take out my video card (PNY GTX 770) and just run off of the on-board video to see if that made any difference. Unfortunately it didn't.
      My Computer


  4. Posts : 27
    Windows 10 64bit
    Thread Starter
       #24

    Bump. Any suggestions?
      My Computer

  5. Ztruker's Avatar
    Posts : 13,512
    Windows 10 Pro X64 20H4 19042.746
       #25

    If you've had more BSODS since you removed the video card, please re-run dm_log_collector and upload the resulting zip file here.

    Thanks
      My Computers


  6. Posts : 27
    Windows 10 64bit
    Thread Starter
       #26

    Thanks for the response. I attached a new log collector file. The most recent crashes are with the video card removed. Strangely enough I've had no crashes since I reinstalled the card. This is what I was talking about in a previous post, I go weeks if not months without any crashes and then out of nowhere I get them back to back with no obvious cause.
      My Computer

  7. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #27

    The last crash dump is from 17th Feb and is the hardware error. If this was with the graphics card removed it tends to rule out that component.

    The error record identified the following :
    Code:
    7: kd> !errrec ffffc18986d04028
    ===============================================================================
    Common Platform Error Record @ ffffc18986d04028
    -------------------------------------------------------------------------------
    Record Id     : 01d28974af4dd770
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/18/2017 0:23:33 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d040a8
    Section       @ ffffc18986d04180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000007
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d040f0
    Section       @ ffffc18986d04240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000007
    CPU Id        : e3 06 05 00 00 08 10 07 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffc18986d04240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d04138
    Section       @ ffffc18986d042c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL1_EVICT_ERR (Proc 7 Bank 3)
      Status      : 0xba00000000200179

    I can't find any information on this particular error

    It does point to the CPU cache though. Make sure you are not overheating or overclocking the CPU. You could rerun the CPU tests in case they reveal something. I am beginning to suspect your CPU is faulty.
      My Computers


  8. Posts : 27
    Windows 10 64bit
    Thread Starter
       #28

    I've been monitoring the CPU temp for months and the highest temp it has ever reached is 68C and that was when I was running Prime95 overnight. Under normal load, including playing games, it's usually between 22C and 48C. I'm not overclocking for sure. I turned off everything when these problems started popping up. Is there any test, other than Prime95, that I can run. I just ran Prime95 for 14 hours straight a few weeks ago and it had no errors.

    I'll start running Prime95 again now.
      My Computer


  9. Posts : 27
    Windows 10 64bit
    Thread Starter
       #29

    Here are the results of running Prime95 for about 8 hours today. Still no errors.
      My Computer

  10. philc43's Avatar
    Posts : 5,005
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #30

    Try the Intel CPU test: The Intel(R) Processor Diagnostic Tool
      My Computers


 
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