Windows 10: BSOD playing WOW, but occasionally doing just about anything Solved

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  1.    14 Feb 2017 #21

    I'm out of town this week and I'm running it all week while I'm gone. I should have 5 days of running on Friday.
      My ComputerSystem Spec

  2.    17 Feb 2017 #22

    Here are the memtest results. No errors after 5 days of running.
      My ComputerSystem Spec

  3.    18 Feb 2017 #23

    Since it seemed like the only piece of hardware left that I hadn't tested or replaced, I decided to take out my video card (PNY GTX 770) and just run off of the on-board video to see if that made any difference. Unfortunately it didn't.
      My ComputerSystem Spec

  4.    04 Mar 2017 #24

    Bump. Any suggestions?
      My ComputerSystem Spec


  5. Posts : 5,684
    Windows 10 Pro X64 16299.192
       04 Mar 2017 #25

    If you've had more BSODS since you removed the video card, please re-run dm_log_collector and upload the resulting zip file here.

    Thanks
      My ComputersSystem Spec

  6.    04 Mar 2017 #26

    Thanks for the response. I attached a new log collector file. The most recent crashes are with the video card removed. Strangely enough I've had no crashes since I reinstalled the card. This is what I was talking about in a previous post, I go weeks if not months without any crashes and then out of nowhere I get them back to back with no obvious cause.
      My ComputerSystem Spec


  7. Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       05 Mar 2017 #27

    The last crash dump is from 17th Feb and is the hardware error. If this was with the graphics card removed it tends to rule out that component.

    The error record identified the following :
    Code:
    7: kd> !errrec ffffc18986d04028
    ===============================================================================
    Common Platform Error Record @ ffffc18986d04028
    -------------------------------------------------------------------------------
    Record Id     : 01d28974af4dd770
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/18/2017 0:23:33 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d040a8
    Section       @ ffffc18986d04180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000007
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d040f0
    Section       @ ffffc18986d04240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000007
    CPU Id        : e3 06 05 00 00 08 10 07 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffc18986d04240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffc18986d04138
    Section       @ ffffc18986d042c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL1_EVICT_ERR (Proc 7 Bank 3)
      Status      : 0xba00000000200179

    I can't find any information on this particular error

    It does point to the CPU cache though. Make sure you are not overheating or overclocking the CPU. You could rerun the CPU tests in case they reveal something. I am beginning to suspect your CPU is faulty.
      My ComputersSystem Spec

  •    05 Mar 2017 #28

    I've been monitoring the CPU temp for months and the highest temp it has ever reached is 68C and that was when I was running Prime95 overnight. Under normal load, including playing games, it's usually between 22C and 48C. I'm not overclocking for sure. I turned off everything when these problems started popping up. Is there any test, other than Prime95, that I can run. I just ran Prime95 for 14 hours straight a few weeks ago and it had no errors.

    I'll start running Prime95 again now.
      My ComputerSystem Spec

  •    05 Mar 2017 #29

    Here are the results of running Prime95 for about 8 hours today. Still no errors.
      My ComputerSystem Spec


  • Posts : 3,281
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       06 Mar 2017 #30

    Try the Intel CPU test: The Intel(R) Processor Diagnostic Tool
      My ComputersSystem Spec


  •  
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