Windows 10: BSODs while gaming... all related to ntoskrnl.exe

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  1. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       23 Jul 2016 #1

    BSODs while gaming... all related to ntoskrnl.exe


    Hello everyone. I recently put together a pc with a new motherboard, CPU, GPU and RAM. I did a fresh install of Windows 10 and ever since, I have encountered several BSODs when gaming (WoW, steam games etc.). Normal PC functions and web browsing are fine... I have yet to get a BSOD there. They only happen when I fire up a game. I have only recently been capturing them via BlueScreenViewer and WhoCrashed. Anyway, the culprit is always ntoskrnl.exe. I have tried updating every driver and have spent a lot of time reading these forums and other sites. I am not the greatest pc mind but I can follow directions pretty well.

    I am at a loss trying to figure this out. I am hoping it is something simple buried in these dumps/logs. I did run a memtest prior to stumbling across these forums and it came back clean but I noticed you all recommend running the test 8 times so that is something I can do. I will also try the Furmark GPU test as well.

    Any help would greatly be appreciated. Thank you in advance!
      My ComputerSystem Spec


  2. Posts : 12,314
    Windows 10 Pro
       24 Jul 2016 #2

    Please ignore Bluescreen Viewer & WhoCrashed, these programs are not useful.

    It seems your memory is running at a frequency that is not even supported at overclock by your motherboard.
    GIGABYTE - Motherboard - Socket 1151 - GA-B150M-DS3H DDR3 (rev. 1.0)

    First suggestion, test your system with memory that does use supported memory frequency.
    Code:
    Support for DDR3/DDR3L 1866(OC)/1600/1333 MHz memory modules
    
    [Memory Device (Type 17) - Length 40 - Handle 0046h]
      Physical Memory Array Handle  0042h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          8192MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                ChannelB-DIMM1
      Bank Locator                  BANK 3
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2133MHz
      Manufacturer                  1315
      Serial Number                         
      Asset Tag Number                        
      Part Number                   BLS8G4D240FSA.16FARG
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Jul 2016 #3

    Updated system specs. Interesting that the motherboard is calling out for DDR3 but the box it came in says it supports DDR4. I will have to purchase a DDR3 stick and try it once it comes in. Any other things I can try in the meantime? Thanks!
      My ComputerSystem Spec


  4. Posts : 12,314
    Windows 10 Pro
       24 Jul 2016 #4

    Your CPU will be incompatible with DDR3 RAM.

    What did you check when building the system and where did you check it?
      My ComputersSystem Spec


  5. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Jul 2016 #5

    Ugh, seriously? That's frustrating. The motherboard box states it is DDR4 compatible. I went to a local Microcenter and one of the sales people there assisted with the components. I guess I am looking at new motherboard then?
      My ComputerSystem Spec


  6. Posts : 12,314
    Windows 10 Pro
       24 Jul 2016 #6

    The motherboard specs on the site of Gigabyte state otherwise as you can see.

    You may be able to get no trouble with DDR3 & the CPU if you choose the right memory
    Intel Coreā„¢ i3-6100 Processor (3M Cache, 3.70 GHz) Specificaties
    DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V
      My ComputersSystem Spec


  7. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Jul 2016 #7

    Here is the link to the motherboard that matches what is showing on the box. So even though the memory is being brought down to 2133, it's causing conflicts with the CPU? Sorry, just want to understand how finicky these things are. It looks like if I went with a DDR4 2133 I should be ok per the Intel site?

    GIGABYTE - Motherboard - Socket 1151 - GA-B150M-DS3H (rev. 1.0)


    Thanks again for all of the help and sorry for all of the questions!
      My ComputerSystem Spec


  8. Posts : 12,314
    Windows 10 Pro
       25 Jul 2016 #8

    Didn't know I took the wrong version of the motherboard

    With the current information you should be ok with the CPU & memory, the BLS8G4D240FSA you have will be brought down to 2133MHz what would cause no problems as it is listed in the memory support list.
      My ComputersSystem Spec


  9. Posts : 7
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       25 Jul 2016 #9

    Ok, cool. So any other thoughts as to what is causing the BSODs? =)
      My ComputerSystem Spec


  10. Posts : 12,314
    Windows 10 Pro
       25 Jul 2016 #10

    I have quite some thoughts about what could cause the BSODs. To start, the varying BSODs is a suspect of the RAM.



    BSODs while gaming... all related to ntoskrnl.exe Diagnostic Test BSODs while gaming... all related to ntoskrnl.exe
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


 
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