Windows 10: BSOD ntoskrnl.exe and crashing


  1. Posts : 6
    Windows 10 64 bit
       21 Jul 2016 #1

    BSOD ntoskrnl.exe and crashing


    I have a PC running windows 10 and recently it will just crash, I haven't had the typical blue screen error message but the PC will either freeze or restart. It started about a week ago when the PC randomly restarted while I was in the middle of something. This turned out to be Windows updating itself which i thought was weird as the PC shouldn't do that? Anyway it then randomly restarted again, no error messages but I had a look at BlueScreenView and got this: http://imgur.com/a/KEbpu
    After that I had a bit of free time with I think one or two more sudden restarts but nothing to tell me what was going on. Then this morning the PC crashed 3 times about a minute after booting up. The first time it just suddenly restarted, the second time the monitors, mouse and keyboard just stopped showing anything (lights etc.) and then the third time it just froze. It is currently working fine at the moment so I'm trying to write this fairly quickly. I got a BlueScreenView on one of these crashes which looks like this:
    http://imgur.com/a/pTya2
    These are the minidump files for the first crash:
    http://www.filedropper.com/071316-21468-01
    Minidump files for the second crash:
    http://www.filedropper.com/072116-17250-01
    I wasn't sure where to upload them so if you'd rather I did it somewhere else let me know. Any
    help would be greatly appreciated.
    EDIT: Just got another Blue screen after a few hours of working normally. After this one the PC wouldn't boot and gave me 4 short error beeps. I understand that the meaning of this depends on the BIOS and I think I'm using UEFI but I couldn't find any beep codes for UEFI unfortunately. I moved my RAM stick into the other slot and it booted successfully. BlueScreenView is also slightly different this time: http://imgur.com/a/X7uDc
    I can't upload the minidump as apparently I don't have permission to open the file?
    Last edited by SBAlff; 21 Jul 2016 at 15:39.
      My ComputerSystem Spec


  2. Posts : 11,533
    Windows 10 Pro
       21 Jul 2016 #2

    Please read BSOD Posting Instructions & How to upload files

    Did you check the motherboard manual for the meaning of the beeps?
      My ComputersSystem Spec


  3. Posts : 6
    Windows 10 64 bit
    Thread Starter
       21 Jul 2016 #3

    I had a quick look and didn't see anything telling me specifically what 4 short beeps meant. Apparently the BIOS emits a warning sound when CPU temperature exceeds the threshold but it says by default there is no set threshold. There is also a warning sound if the CPU or system fans are disconnected or fail which is also by default disabled. Thats all I could find relating to warning sounds unfortunately.
      My ComputerSystem Spec


  4. Posts : 11,533
    Windows 10 Pro
       21 Jul 2016 #4

    I forgot that there is a page Gigabyte provides for the BIOS beeps GIGABYTE - Support - FAQs

    1.AWARD BIOS 1short beep :System normal 2 short beep :CMOS Error 1 long beep and 1 short beep:Memory error 1 long beep and 2 short beep:Graphic card error 1 long beep and 3 short beep :AGP error 1 long beep and 9 short beep :Memory Error Continuous long beep :Memory not correctly installed Continuous short beep :Power supply unit failed 2.AMI BIOS 1 short beep :Memory Error 2 short beep:Memory parity check error. 3 short beep :basic memory 64K address check error 4 short beep :Real Time Clock malfunction . 5 short beep :CPU error 6 short beep:Keyboard error 7 short beep :CPU interruption error 8 short beep:Graphic card error 9 short beep :Memory error 10 short beep :CMOS error 11 short beep :CPU cache memory malfunction
      My ComputersSystem Spec


  5. Posts : 6
    Windows 10 64 bit
    Thread Starter
       21 Jul 2016 #5

    Not sure what a Real Time Clock Malfunction is. Is this likely to be the problem because this is the first time I've heard it? It didn't happen for the first few crashes until a few hours ago.
      My ComputerSystem Spec


  6. Posts : 6
    Windows 10 64 bit
    Thread Starter
       21 Jul 2016 #6

    Its also 4 short beeps that repeats itself (so more than 4 beeps) over and over again. Probably should have mentioned this earlier as it doesn't specify whether the beeps repeat or not. So to specify it is 4 short beeps that repeat until I turn off the computer by holding the power button down. I didn't wait to see if there was an end or count how many beeps there were in total. Almost certain that it was more than 11 beeps which is the most that that list says and it is definitely 4 short beeps on repeat.
      My ComputerSystem Spec


  7. Posts : 11,533
    Windows 10 Pro
       21 Jul 2016 #7

    Could you record it a next time.
      My ComputersSystem Spec


  8. Posts : 6
    Windows 10 64 bit
    Thread Starter
       21 Jul 2016 #8

    I'll definitely try if it happens again but I don't really know why it happened or how to replicate it. What about the Blue screen errors though? I think I added the files the way you want. I have to go for about 1 hour so won't be able to reply straight away.
      My ComputerSystem Spec


  9. Posts : 11,533
    Windows 10 Pro
       21 Jul 2016 #9

    A hardware crash and one that is memory related, including a thing you mentioned I would guess that a motherboard memory slot is faulty
    I moved my RAM stick into the other slot and it booted successfully
    If another BSOD occurs let me know and we'll see from there
      My ComputersSystem Spec


  10. Posts : 6
    Windows 10 64 bit
    Thread Starter
       21 Jul 2016 #10

    Yeah sure. Thanks for the help so far
      My ComputerSystem Spec


 

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