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  1.    21 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 9
    Windows 10 Pro

    BSOD - No Dump Files - Hangs on 0%(In BSOD)


    Attachment 91307

    This problem occurred about two weeks ago. Computer randomly BSODs about 10 times a day and stays on 0%. Minidump Files are not being created, even after adding the minidump folder to the %SystemRoot%. I have it set up the same way that was instructed on this website (Through Startup and Recovery), the only difference that I had was that the Automatic Restart was not checked(it is now but I haven't BSOD since then). I also used the registry file available through this website but haven't BSOD since then either.

    I ran an sfc scannow and will give the link to the CBS file here. http://www.filedropper.com/cbs_8

    Thank you very much for taking the time.

    Regards
    Last edited by TWM16; 21 Jul 2016 at 14:53.
      My ComputerSystem Spec
  2.    21 Jul 2016 #2
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Hi TWM16,

    I also used the registry file available through this website but haven't BSOD since then either
    What registry file do you mean exactly?

    This is unfortunately not good news, basically a 0x124 hardware error where no record of the crash could be saved.
    This has a few causes, but I will post everything to ensure we're not missing something.
    Code:
    Event[7698]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-07-21T11:27:00.490
      Event ID: 1
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: WHEA Error Event Logs
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: EFI-RIP
      Description: 
    A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
    A 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.



    BSOD - No Dump Files - Hangs on 0%(In BSOD) STOP 0x124 Troubleshooting BSOD - No Dump Files - Hangs on 0%(In BSOD)
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD - No Dump Files - Hangs on 0%(In BSOD) ONE BSOD - No Dump Files - Hangs on 0%(In BSOD)
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    BSOD - No Dump Files - Hangs on 0%(In BSOD) TWO BSOD - No Dump Files - Hangs on 0%(In BSOD)
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    BSOD - No Dump Files - Hangs on 0%(In BSOD) THREE BSOD - No Dump Files - Hangs on 0%(In BSOD)
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk using option TWO
    with parameter /r
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    BSOD - No Dump Files - Hangs on 0%(In BSOD) FOUR BSOD - No Dump Files - Hangs on 0%(In BSOD)
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    21 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 9
    Windows 10 Pro
    Thread Starter

    Thank you for your detailed and quick response! There are no overclocks on this machine. My Hard Drive is a Solid State so I will have to pass that test, I will run all of the others and post when they are all complete.

    Quote Originally Posted by axe0 View Post
    Hi TWM16,


    What registry file do you mean exactly?

    The registry file under "Option 2" for creating a dump file in Windows 10 found on this website.
    BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec
  4.    25 Jul 2016 #4
    Join Date : Jul 2016
    Posts : 9
    Windows 10 Pro
    Thread Starter

    I can't even seem to run a test long enough to get results as the computer crashes every 30 minutes. On Friday I was running the Stress Test for the Processor and it ran for about 3 hours before it crashed. I monitored it every 10 minutes the entire time and although I do not have pictures, every test passed.

    Where do we go from here?
      My ComputerSystem Spec
  5.    25 Jul 2016 #5
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Tests like SeaTools, chkdsk & MemTest86+ can be used as/are DOS tests Did you run the DOS version of SeaTools and chkdsk? MemTest86+ can only be done as DOS.
      My ComputersSystem Spec
  6.    25 Jul 2016 #6
    Join Date : Jul 2016
    Posts : 9
    Windows 10 Pro
    Thread Starter

    I have not run them, I will do that soon. For Prime95 there are 8 workers, is there a set time this should run for and when taking a screenshot of it do I need to have each worker window maximized.

    According to your guide I should not run Seatools as this is a Solid State Drive, I will run the other two shortly.
      My ComputerSystem Spec
  7.    25 Jul 2016 #7
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Prime95 can be used infinitely if the system is stable enough, in the tutorial is described how long we would like you to run it at least.
    Note
    Run Prime95 for up to three hours, unless errors occur sooner. Depending on temperatures feel fee to run the test for longer to thoroughly test overclock or system stability
      My ComputersSystem Spec
  8.    25 Jul 2016 #8
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Quote Originally Posted by TWM16 View Post
    I have not run them, I will do that soon. For Prime95 there are 8 workers, is there a set time this should run for and when taking a screenshot of it do I need to have each worker window maximized.

    According to your guide I should not run Seatools as this is a Solid State Drive, I will run the other two shortly.
    I can find most of your specs back in the zip provided, but also many not. Please fill in your system specs as best as you can.
    What I would like to know also at least:
    • Motherboard
    • Monitor
    • PSU
    • Cooling
    • Hard drive(s)
    • Sound card
    • Keyboard
    • Mouse
    • Case

    This may look like a lot, but more often than not we check the system specs through the 'My System Specs' instead of the provided zip because in the zip we have to look at different files each time and sometimes go through a few things to find the single thing that we need while in the 'My System Specs' is it in a simple overview
      My ComputersSystem Spec
  9.    25 Jul 2016 #9
    Join Date : Jul 2016
    Posts : 9
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I can find most of your specs back in the zip provided, but also many not. Please fill in your system specs as best as you can.
    What I would like to know also at least:
    • Motherboard
    • Monitor
    • PSU
    • Cooling
    • Hard drive(s)
    • Sound card
    • Keyboard
    • Mouse
    • Case

    This may look like a lot, but more often than not we check the system specs through the 'My System Specs' instead of the provided zip because in the zip we have to look at different files each time and sometimes go through a few things to find the single thing that we need while in the 'My System Specs' is it in a simple overview


    • Motherboard - Intel Server Board S1200V3RP
    • Monitor - Macintosh Cinema Display M8149
    • PSU - EVGA 430W ( I dont see a part number anywhere)
    • Cooling - The processor has the fan that came with it. Intel E97378-001
    • Hard drive(s) - Intel SSDSC2BW480H6
    • Sound card - None
    • Keyboard - HP Wireless KBRF1921 (Keyboard and Mouse run from same USB stick)
    • Mouse -
    • Case - Proactive S/N 101514510


    The Memtest was successful without any errors. The Furmark Test was running for about 25 minutes and the computer crashed again.

    Here is the chkdsk Attachment 92071Attachment 92072
      My ComputerSystem Spec
  10.    25 Jul 2016 #10
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Please run chkdsk C: /r, it'll require unmounting what is done when you reboot, press Y when asked for it.

    I do not believe that you used MemTest86+ because you need at least a day with 16GB, please run MemTest86+.
      My ComputersSystem Spec

 
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