VPN + Wifi + Open Browser = BSOD crash


  1. Posts : 1
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       #1

    VPN + Wifi + Open Browser = BSOD crash


    I keep experiencing BSOD crashes when trying to use Sonicwall Global VPN to access my work from home. I have installed all updates, installed newest version of VPN client, updated network drivers, and basically done everything I could think of or find recommendations for online so far.

    I have narrowed it down to only crashing when VPN is running, I'm on a Wifi connection instead of LAN, and I open a browser (either Chrome or IE). Problem is, I need to open IE to access work program, so just not opening a browser isn't an option. Being connect to the LAN isn't exactly convenient either.


    So now I'm turning it over to the experts for help...
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi irishvermin,

    Please check HP for BIOS updates.

    As there are various of crashes I would like to suggest MemTest86+ to test the memory to rule out the memory.



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


 

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