Windows 10: BSOD, build 14390. Culprit known, can't uninstall it


  1. Posts : 11,204
    Windows 10 Pro
       19 Jul 2016 #1

    BSOD, build 14390. Culprit known, can't uninstall it


    Hi geeks.

    I am testing experimental drivers for Macrium viBoot. Drivers are directly from Macrium. I was starting to make a video about viBoot and to really start from beginning, with download and install, I wanted to first uninstall viBoot from my system.

    Every time I start unistall, I get BSOD. Blue Screen while collecting data for mini dump tells clearly that the culprit is MrScsi.sys, the virtual SCSI adapter needed for viBoot to run:
    I have two questions:

    1.) Is the mentioned driver only cause, or is something else wrong on my system?

    2.) How do I uninstall the application and driver when attempting to do it causes BSOD every time without an exception? Worth to mention that I have already tried manually uninstall driver in Device manager, uninstalling application will cause a BSOD also then.

    DM Log Collector archive attached.

    Kari
      My ComputerSystem Spec


  2. Posts : 4,999
    Windows 10 Pro X64 15063.138
       19 Jul 2016 #2

    That's all I see in the dump:

    Code:
    *** WARNING: Unable to verify timestamp for MrScsi.sys
    *** ERROR: Module load completed but symbols could not be loaded for MrScsi.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff80da97e7cab, ffffc9019b5648e8, ffffc9019b564110}
    
    Probably caused by : MrScsi.sys ( MrScsi+7cab )
      My ComputersSystem Spec


 

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