PC Stuck on Bootloop With error code 0xc000007b

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  1. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
       #1

    PC Stuck on Bootloop With error code 0xc000007b


    I cannot access my Toshiba Laptop. It keeps going into a bootloop with a BSOD error code 0xc000007b.
      My Computer

  2. philc43's Avatar
    Posts : 4,372
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #2

    The following information was taken from Microsoft's page for the 0x7b error:

    If you receive this stop code and Windows doesn't boot forward into the OS, try the following:

    • Revert any recent hardware changes

    Remove any recently added hardware, especially hard disk drives or controllers, to see if the error is resolved. If the problematic hardware is a hard disk drive, the disk firmware version might be incompatible with your version of the Windows operating system. Contact the manufacturer for updates. If you removed another piece of hardware and the error is resolved, IRQ or I/O port conflicts may exist. Reconfigure the new device according to the manufacturer's instructions.


    •If you have recently made changes to BIOS settings, such as changing the controller mode from legacy to AHCI in the BIOS, revert those changes. For more information, see Advanced Host Controller Interface - Wikipedia, the free encyclopedia


    • Check for storage device compatibility

    Confirm that all hard disk drivers, hard disk controllers, and any other storage adapters are compatible with the installed version of Windows. For example, you can get information about compatibility at Windows 10 Specifications.


    • Update BIOS and Firmware

    Check the availability of updates for the system BIOS and storage controller firmware.


    • Use the Media Creation Tool to create a bootable USB thumb drive or DVD

    Use Media Creation Tool, using another computer to create a bootable USB thumb drive or DVD. Use it to perform a clean install, by clicking on the setup file or booting from the USB.

    For more information, see Get Windows 10.

    Be aware that you may need to disable features, such as quick BIOS boot, or you may not be able to reach the boot device priority menu. Change your boot sequence priority in the BIOS menu to boot from FDD (FlashDiskDrive) or DVD instead of HDD.
    Not sure if this helps but it would be important to know if you have made any recent changes.
      My Computers

  3. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       #3

    I uninstalled Panda Antivirus to later install Comodo antivirus.
      My Computer

  4. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       #4

    Alright my laptop suddenly got out of the bootloop.

    Here is the Dump File.

    Attachment 90933
      My Computer

  5. philc43's Avatar
    Posts : 4,372
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #5

    Zip file appears to be empty
      My Computers

  6. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       #6

    philc43 said:
    Zip file appears to be empty
    Sorry about that. Here is the folder (Zipped).

    Attachment 90951
      My Computer


  7. philc43's Avatar
    Posts : 4,372
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #7

    The following message shows up:

    Code:
    ERROR_CODE: (NTSTATUS) 0xc000007b - {Bad Image}  %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x%08lx.
    This suggests you have some program files in the wrong format for your system.

    You need to run a system file check and also a system image check. See the following tutorials if you need reminding how to do this:
    https://www.tenforums.com/tutorials/2...dows-10-a.html
    https://www.tenforums.com/tutorials/7...-10-image.html
      My Computers

  8. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       #8

    Alright, this is what the SFC Scan came back with this
    "Windows Resource Protection did not find any integrity violations."
    So I can rest my laptop now without the bluescreen error?
      My Computer

  9. philc43's Avatar
    Posts : 4,372
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #9

    Yes you can try again but if the problem is still there you may have to use the DISM command. There is also the possibility that it was not a Windows file that was causing the error, in which case you may have to try a clean boot and troubleshoot which program is causing it.

    https://www.tenforums.com/tutorials/4...conflicts.html
      My Computers

  10. MrRandomMan's Avatar
    Posts : 44
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       #10

    philc43 said:
    Yes you can try again but if the problem is still there you may have to use the DISM command. There is also the possibility that it was not a Windows file that was causing the error, in which case you may have to try a clean boot and troubleshoot which program is causing it.

    https://www.tenforums.com/tutorials/4...conflicts.html
    Alright, I rest the laptop and it got the same error. (I only did the recommended SFC Scan) Should I give the new dump file?
      My Computer


 

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