Windows 10: PC Stuck on Bootloop With error code 0xc000007b Solved

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  1. Arc's Avatar
    Posts : 1,648
    Microsoft Windows 10 Home
       20 Jul 2016 #11

    I was stalking this thread from the start, and would ask for the kind permission of @philc43 to post here.

    The thread title attracted me. As far as I knew, STATUS_INVALID_IMAGE_FORMAT (0xC000007B) is not a BSOD but some sort of application error. I am wondering to see it as a BSOD. It is not in the list of known bugcheck codes of Windows OS, as well.

    The event logs, anyhow, supports my previous knowledge.
    Event[1902]:
    Log Name: System
    Source: Application Popup
    Date: 2015-11-30T15:50:16.838
    Event ID: 26
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: ChristianLaptop
    Description:
    Application popup: Windows - Bad Image : Exception Processing Message 0xc000007b Parameters 0x7ffe2104aae8 0xc0000428 0x7ffe2104aae8 0x7ffe2104aae8
    We may imagine that the application that is running during the error message is throwing the issue. And that is AVG.
    Code:
    PROCESS_NAME:  avgrsa.exe
    So, based on it, I would suggest to uninstall AVG, activate Inbuilt Windows Defender and see how it goes. Yes, AVG causes this issue. https://forums.avg.com/ww-en/avg-for...show&id=129779

    [Note: In general course, debugging based on the process name is not a good idea. it will be totally misguiding in almost 99% cases. I am going for it in this particular case on the assumption that it is not actually a BSOD but an application error].

    If removing AVG does not solve the issue, read next:
    The reference of 0xc000007B does not end here. It is also seen that Startup Repair is also having failures, with the same status.
    Event[23249]:
    Log Name: System
    Source: Microsoft-Windows-StartupRepair
    Date: 2016-07-14T13:50:26.117
    Event ID: 1123
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: ChristianLaptop
    Description:
    Windows was unable to determine the problem. Error code: 0xc000007b
    Boot to Advanced Startup Options from Windows 10 Installation USB or DVD following the Option Five of Advanced Startup Options - Boot to in Windows 10 - Windows 10 Forums. Then Run Startup Repair for three consecutive times with restarts within every single run. The automated Startup Repair may not be enough to resolve all sort of startup related issues; it works much better if it is run using the installation media.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 2,074
    64bit Win 10 Pro ver 1607 Build 14393.969
       20 Jul 2016 #12

    Yes please load the new dumpfile. But also do the DISM repair and if this does not help, explore the clean boot route so that you can pinpoint the program that is causing the problem.
      My ComputerSystem Spec

  3. MrRandomMan's Avatar
    Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
       21 Jul 2016 #13

    @philc43 Here is the new dump file (I am working on doing the other stuff) It also looks like it got some older dumps. The one I need is on 7/20/2016.

    Attachment 91265

    @Arc I uninstalled AVG.
    Last edited by MrRandomMan; 21 Jul 2016 at 08:34. Reason: Needed to add a new line.
      My ComputerSystem Spec

  4. MrRandomMan's Avatar
    Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
       21 Jul 2016 #14

    Alright! My laptop doesn't get a Blue Screen anymore when it restarts!
      My ComputerSystem Spec

  5. Arc's Avatar
    Posts : 1,648
    Microsoft Windows 10 Home
       21 Jul 2016 #15

    MrRandomMan said: View Post
    Alright! My laptop doesn't get a Blue Screen anymore when it restarts!
    It sounds good.

    Now observe it for a few more days. Report us back for any further issue.
      My ComputerSystem Spec

  6. MrRandomMan's Avatar
    Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
       21 Jul 2016 #16

    Arc said: View Post
    It sounds good.

    Now observe it for a few more days. Report us back for any further issue.
    Will do. Just got to get into the habit of turning it off ever night instead of making it sleep.
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 2,074
    64bit Win 10 Pro ver 1607 Build 14393.969
       21 Jul 2016 #17

    Thanks @Arc for stepping in. You jumped straight to it! I would have taken a lot longer
      My ComputerSystem Spec

  8.    20 Jan 2017 #18

    Try this guide to fix Error Code 0xc000007b worked for me as i have faced the same problem
      My ComputerSystem Spec


 
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