Windows 10: BSOD Whea_Uncorrectable_Error with two suspected culprit files

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  1. Posts : 27
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       30 Jul 2016 #11

    Attachment 93117 Here it is.
      My ComputerSystem Spec


  2. Posts : 12,155
    Windows 10 Pro
       31 Jul 2016 #12

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Dell. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 93146
    Code:
    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: NvStreamUserAgent.exe
    P2: 7.1.2084.9592
    P3: 57605c64
    P4: ntdll.dll
    P5: 10.0.10586.306
    P6: 571af2eb
    P7: c0000005
    P8: 000000000002e909
    P9: 
    P10: 
    
    
    +++ WER1 +++
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: NvStreamUserAgent.exe
    P2: 7.1.2084.9592
    P3: 57605c64
    P4: ntdll.dll
    P5: 10.0.10586.306
    P6: 571af2eb
    P7: c0000005
    P8: 000000000002e909
    P9: 
    P10: 
    
    
    +++ WER2 +++:
    Fault bucket 129133875103, type 5
    Event Name: FaultTolerantHeap
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: NvStreamUserAgent.exe
    P2: 7.1.2084.9592
    P3: 57605C64
    P4: ffffbaad
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    
    +++ WER3 +++
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: NvStreamUserAgent.exe
    P2: 7.1.2084.9592
    P3: 57605c64
    P4: ntdll.dll
    P5: 10.0.10586.306
    P6: 571af2eb
    P7: c0000005
    P8: 000000000002e909
    P9: 
    P10:
      My ComputersSystem Spec


  3. Posts : 27
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       31 Jul 2016 #13

    I've done everything you've asked but now I'm getting a CLOCK_WATCHDOG_TIMEOUT error when playing the same games. It does what it would normally do when it crashes, except it actually goes to the normal BSOD error message. It starts to gather information about the crash but gets stuck at around 5-30%.
      My ComputerSystem Spec


  4. Posts : 12,155
    Windows 10 Pro
       31 Jul 2016 #14




    BSOD Whea_Uncorrectable_Error with two suspected culprit files Diagnostic Test BSOD Whea_Uncorrectable_Error with two suspected culprit files
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


  5. Posts : 27
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       31 Jul 2016 #15

    I'm not that competent with computer parts, are sticks only available to remove on desktops? Because I have a laptop.
      My ComputerSystem Spec


  6. Posts : 5,089
    Windows 10 Pro X64 15063.138
       31 Jul 2016 #16

    Usually, the memory modules are under a small hatch or door on the back of the laptop that is held in place with one or two screws.

    You have an Alienware 17, right? The Alienware 17 Service Manual shows how to remove/replace memory modules.
      My ComputersSystem Spec


  7. Posts : 27
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       31 Jul 2016 #17

    Ah, thank you. Also, I've been monitoring the memtest and noticed that it reverted back to pass 0 when it finished with its second pass. It reset the timer, too. Is this normal?
      My ComputerSystem Spec


  8. Posts : 5,089
    Windows 10 Pro X64 15063.138
       31 Jul 2016 #18

    Not normal, no. Should continue to increase the pass count at the end of each one, unless you changed a setting I'm not aware of.

    Follow the section ion the tutorial called:

    Part Three:
    Results & Extended Testing

    to see which one is defective.
      My ComputersSystem Spec


  9. Posts : 27
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       31 Jul 2016 #19

    Nope, I tried reinstalling it following the instructions, but this time the computer restarted without passing once.

    I'll come back in the morning.
      My ComputerSystem Spec


  10. Posts : 5,089
    Windows 10 Pro X64 15063.138
       31 Jul 2016 #20

    Did you try removing 1 of the memory modules and run the test?
    If the same thing happens, swap the memory modules and try it again.

    If it works with one and not the other than "the other" is the defective one.
      My ComputersSystem Spec


 
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