Windows 10: Regular System Reboots involving ntoskrnl.exe - on system idle Solved

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  1.    02 Aug 2016 #11

    Ztruker said: View Post
    The Razor Mouse Drivers has caused some problems like BSODs. Even though I don't see any indication of it in your dumps. it might be a good idea use a different mouse, just a plain USB connected would be great.

    What else is connected to the PC? Try disconnecting everything except Mouse (not Razer), keyboard, display and Ethernet cable.

    If that doesn't help, try doing a Clean Boot, see if that helps.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
    Have ditched the Razer mouse drivers and gone for a basic USB mouse.
    Also removed the realtek sound selection program.

    Only things I've got connected is

    Asus g-sync monitor by display port (main display is running at 144mhz)
    ethernet cable (I've disabled the unused connected)
    USB wireless headset G930 dongle (in a USB 2 slot)
    USB 3 hub (into which plugged the standard usb mouse and keyboard + and g930 usb charger)

    If it still crashes with the razer and realtek drivers gone I'll try bypassing the hub and putting the 3 usb devices directly into the motherboard power slots.

    Will play around with the clean boot options tomorrow - cheers.
      My ComputerSystem Spec

  2.    03 Aug 2016 #12

    Okay ditched the hub and plugged keyboard and mouse on the default windows drivers directly into the motherboard. Ran a clean boot with only Nvida and Steam helper enabled (aside from MS services). Still got a crash / reboot after approx 60 mins of idle. Am attaching the updated log file - the crash was around 2.43 am.

    While waiting for a response I'm trying to run the desktop on 60mhz refresh rate for a while and see if that makes a difference ...

      My ComputerSystem Spec

  3.    03 Aug 2016 #13

    Okay interesting findings today ...

    System has been up for 6 hours without a crash since I changed the desktop screen refresh rate to 60 mhz from the 144 mhz that was the default for the g-sync monitor (
    ASUS ROG Swift PG278Q )
    - interestingly looking at the power draw on 1080 card and idle temps with gpu-z the load is about 20x as much in 144 mhz and the temps much higher.

    I'm wondering if the system crashing from idle is to do with some issue about the nvidia drivers and the way 144 ghz refresh rates are handled in win 10. It certainly makes windows run smoothly but probably not 20x the power draw smoothly truth be told!

    Will leave it on tonight to test further but this seems something of a breakthrough ... it might correlate with my earlier findings post re-installation that it ran for a week or so with no problems but I probably switched up the refresh rate with the new nvidia drivers...

    Again any thoughts gladly received ...
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,218
    Windows 10 Pro X64 17134.191
       03 Aug 2016 #14

    I had never heard of a display that ran at 144Mhz. Looking at it online it's pretty impressive though.

    Might be a good idea to ask about this in the Nvidia forums.
      My ComputersSystem Spec

  5.    05 Aug 2016 #15

    Going to mark this one as solved for now because the 60mhz desktop mode has made this computer stable. And I've now got a different one to sort out :)
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,218
    Windows 10 Pro X64 17134.191
       05 Aug 2016 #16

    Okay, good luck.
      My ComputersSystem Spec

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