Windows 10: BSOD or "Crash" while doing anything, 0x8000400000000002


  1. Posts : 12
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       16 Jul 2016 #1

    BSOD random times with new computer, 0x8000400000000002


    I read somewhere if a dump file isn't created it's not a BSOD.

    I get this error surfing web or installing things. It is a newly built computer.

    I re-seated RAM and Video Card to test.
    Last edited by Sandman83; 16 Jul 2016 at 23:27.
      My ComputerSystem Spec


  2. Posts : 12,292
    Windows 10 Pro
       17 Jul 2016 #2

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA138</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160527-1834</BuildLab>
      <TimeZone>Pacific Standard Time(GMT-07:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-1972016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00206-271-075882-03-1033-9200.0000-0062016</ActiveVolumeCustomerPid>
      <OfflineInstallationId>422046514489446446245602362372675957844955077798483689158077920</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
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      My ComputersSystem Spec


 

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