Windows 10: Lots of BSOD's Seemingly Without Cause Solved

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  1. Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
       15 Jul 2016 #1

    Lots of BSOD's Seemingly Without Cause


    Well, something must have changed since Windows updated, as I'm now getting very frequent BSOD's again. I once even got a BSOD, restarted and before the computer even started up, I got another BSOD...

    Here's the requested data: JOSHDESKTOP-2016_07_14_(木)_173041_19.zip

    Not sure what more to say, I am running the Windows 10 Preview Build 14379, but I don't think that's the cause.
    Any idea of how to solve this problem? Thank you!

    NOTE: Not entirely sure, but I believe there might be a BSOD log in there that was caused by me when I accidentally killed the system process svchost... Just ignore that I guess?
      My ComputerSystem Spec


  2. Posts : 11,543
    Windows 10 Pro
       16 Jul 2016 #2

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    NOTE: Not entirely sure, but I believe there might be a BSOD log in there that was caused by me when I accidentally killed the system process svchost... Just ignore that I guess?
    Alright, thanks for letting us know

    Unfortunately the other BSOD that wasn't caused by accident was improper saved being it an invalid file size of 0KB.
    This basically means that we cannot help as there is nothing to analyze.
    Please make a photo whenever another occurs.
      My ComputersSystem Spec


  3. Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
    Thread Starter
       16 Jul 2016 #3

    axe0 said: View Post
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.


    Alright, thanks for letting us know

    Unfortunately the other BSOD that wasn't caused by accident was improper saved being it an invalid file size of 0KB.
    This basically means that we cannot help as there is nothing to analyze.
    Please make a photo whenever another occurs.
    Ah, okay. I will make sure to do that in the future. Actually, I do have a couple pictures I just happened to take, although the quality isn't great, the stop code is "SYSTEM_SPACE_EXCEPTION" Unfortunately, that's all the information Windows 10 gives... BSOD's used to be less friendly, but more informative........ a while before that, I got couple "BAD_POOL_HEADER"s too. Not sure if that helps much, but other than that, all they say is the usual " Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you. (x% complete) If you'd like to know more, you can search online later for this error: <error>" or the newer " Your PC ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you. x% complete For more information about this issue and possible fixes, visit Access Denied If you call a support person, give them this info: Stop Code: <error>" with the QR code to the support page...
      My ComputerSystem Spec


  4. Posts : 11,543
    Windows 10 Pro
       17 Jul 2016 #4

    You're sure the 'system_space_exception' is what you saw on the screen?
    If so it would be a new BSOD because there is no information about it.

    The bad pool header is usually caused by drivers, at least there are not yet other known usual causes for this crash.
    Though with the TP version I prefer to look at both sides, but driver bugs & Windows bugs.
      My ComputersSystem Spec


  5. Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
    Thread Starter
       17 Jul 2016 #5

    axe0 said: View Post
    You're sure the 'system_space_exception' is what you saw on the screen?
    If so it would be a new BSOD because there is no information about it.

    The bad pool header is usually caused by drivers, at least there are not yet other known usual causes for this crash.
    Though with the TP version I prefer to look at both sides, but driver bugs & Windows bugs.
    Ah, I did misread it... It's really blurry, it turns out it's just that service exception when I killed svchost. :/ I'll make sure to get the next BSOD's error though.
      My ComputerSystem Spec


  6. Posts : 11,543
    Windows 10 Pro
       17 Jul 2016 #6

    A system_service_exception makes more sence to me since I'm more familiair with it.
    Thank you for confirming it
      My ComputersSystem Spec


  7. Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
    Thread Starter
       24 Jul 2016 #7

    Finally got a BSOD and wrote it down... Not sure if the logs were written this time, but I got a BAD_POOL_HEADER and also a PAGE_FAULT_IN_NONPAGED_AREA error saying that atikmdag.sys failed.

    Anyways, here's the data collection zip: Attachment 91831
      My ComputerSystem Spec


  8. Posts : 11,543
    Windows 10 Pro
       24 Jul 2016 #8

    Please revert back the BIOS to a non-beta version. Is there a specific reason why you're using the beta version?

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 91860
    Code:
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff804`d6450000 fffff804`d7def000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Mar 21 15:19:43 2016 (56F002FF)
        CheckSum:         0192B06F
        ImageSize:        0199F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  9. Posts : 21
    Windows 10 Education Preview Version 1607 64-bit
    Thread Starter
       24 Jul 2016 #9

    axe0 said: View Post
    Please revert back the BIOS to a non-beta version. Is there a specific reason why you're using the beta version?

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 91860
    Code:
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff804`d6450000 fffff804`d7def000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Mar 21 15:19:43 2016 (56F002FF)
        CheckSum:         0192B06F
        ImageSize:        0199F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Uhh.. My BIOS? I do believe there are no Gigabyte beta BIOS releases, but if you mean OS, I'm using a beta version of Windows 10 because there was something I needed in it that wasn't available in the releases. I can't remember what it was now, but something I needed was missing.

    And about the AMD drivers, that'll take a bit more time.
      My ComputerSystem Spec


  10. Posts : 11,543
    Windows 10 Pro
       24 Jul 2016 #10

    Your BIOS version F5G is per the support page of Gigabyte a beta version
      My ComputersSystem Spec


 
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