kmode_expection_not_handled Solved

  1.    #1


    got this BSOD and can't find out what causes it to happen.
    Last edited by Toten88; 14 Jul 2016 at 11:00. Reason: added picture
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 8,508
    Windows 10 Pro X64 1903 189362.439

    This site does not support counterfeit installation which yours appears to be

    Forum rules

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading Youtube videos locally etc).
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified on your system. A counterfeit installation may contain modified code which causes the system to behave in unexpected ways. For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    Please install a genuine copy of Windows and activate it.

    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you once this install is confirmed .

    We fully realize that everyone with an illegal installation is not always aware of this. Some have shops who work on their computer or who reinstall windows for them only to find out when they come here that it is illegal. They paid for a legal copy, but wound up with a counterfeit one. The ones who bought from eBay, (or other online sources or were ripped off).

    We are always prepared to work with users once they are fully legal

    You may also report this type of thing to Microsoft who have been known to assist victims in the past
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  3. philc43's Avatar
    Posts : 4,142
    64bit Win 10 Pro ver 1903 Build 18362.267 and W10 Insider Build 18362.10005 and 18950

    This site does not support counterfeit installation which yours appears to be
    Are you sure? He has an Enterprise Edition
    Last edited by philc43; 13 Jul 2016 at 08:30.
      My ComputersSystem Spec

  4. axe0's Avatar
    Posts : 14,265
    Windows 10 Pro

    This is enough to be suspicious
    windivert1.1	WinDivert1.1	\??\c:\program files\kmspico\windivert.sys	Kernel Driver	Nei	Manual	Stopped	OK	Normal	Nei	Nei
    Please run in an admin command prompt following command
    slmgr /dlv
    a pop-up will show within a few moments, please make a screenshot of it and post it.
      My ComputersSystem Spec

  5. Ztruker's Avatar
    Posts : 8,508
    Windows 10 Pro X64 1903 189362.439

    If I'm wrong I apologize but I'd like to see the output of slmgr /dlv before continuing.
      My ComputersSystem Spec

  6.    #6

    Attachment 90107
    and its a friend of mine that installed windows for me i just built the pc, had nuth to do with the windows
    so if it is fake then ill have to buy real win10
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  7. axe0's Avatar
    Posts : 14,265
    Windows 10 Pro

    It looks counterfeit to me, bit different than usual counterfeit onces though.
      My ComputersSystem Spec

  8. Ztruker's Avatar
    Posts : 8,508
    Windows 10 Pro X64 1903 189362.439

    I can't tell. I found this:

    These are the working keys for 10240.
    • Windows 10 Home build 10240 - TX9XD-98N7V-6WMQ6-BX7FG-H8Q99
    • Windows 10 Pro build 10240 - VK7JG-NPHTM-C97JM-9MPGT-3V66T
    • Windows 10 Enterprise build 10240 - NPPR9-FWDCX-D2C8J-H872K-2YT43

    so the key looks like a valid Enterprise key. For what that's worth.

    The latest dump indicates a problem with atikmdag.sys.
    ffffd000`bf4438d0  fffff801`47c49f18Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    That's part of the driver for your AMD Radeon (TM) R9 Fury Series.

    There is a 7/9/2016 Crimson driver available you might try.


    Radeon Software 301 MB Crimson Edition 16.7.2 Hotfix  7/9/2016
      My ComputersSystem Spec

  9. axe0's Avatar
    Posts : 14,265
    Windows 10 Pro

    @Ztruker, specific for this I created a thread in the private area.
    It is a counterfeit activation
      My ComputersSystem Spec

  10.    #10

    well now that i know its a counterfeit win10, im going to buy a real version, when i get my next paycheck and reinstall win10.
    thnx for your help anyway
      My ComputerSystem Spec


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