Windows 10: BSOD Critical Process Died when playing certain video games


  1. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
       12 Jul 2016 #1

    BSOD Critical Process Died + Others when playing certain video games


    So this began happening about a week and a half ago when I was playing both Enter the Gungeon and Half-Life 2 (not at the same time). I would be playing as normal, then switch my weapon, and the last half-second of audio loops for a while and then my computer redirects me to the normal BSOD-thing. (This could very well be related to overheating, but I've already taken measures to reduce heating on my laptop). I've already looked through a few threads for help, but I'm not sure if any of them would have solved my problem. I'm really worried that this is a hardware issue, since I've only had this laptop for two years.

    Things I've tried:
    • Running sfc/scannow (Which yielded corrupt files)
    • Reinstalling windows (Which fixed ^that problem)
    • Installing the latest BIOS and drivers from Dell's website
    • Running CCleaner
    • Looking for bad .dll's or .exe's in BlueScreenView (hal.dll being fixed and ntoskrnl.exe staying around. Notify me if you'd like screenshots.)


    Things I haven't tried:


    Any help/advice/solutions would be greatly appreciated. If I've missed anything/need to add more information, please tell me.

    Attachment 89744

    EDIT: Very sorry, I've been getting both Critical Process Died and Whea Uncorrectable Error BSOD's recently.

    Test results:
    IntelBurnTest - Successful Attachment 89789

    Chkdsk - Successful Attachment 89795

    FurMark - Successful (Max. Temperature: 78) Attachment 89805
    Last edited by Tiss; 12 Jul 2016 at 14:03.
      My ComputerSystem Spec


  2. Posts : 2,335
    64bit Win 10 Pro ver 1703 Build 15063.296
       12 Jul 2016 #2

    Hello Tiss,

    You have made a good start!

    Please go through the tests you have not yet tried, they are very informative for the 0x124 errors. Take care to do them properly, memory needs testing for eight passes which could take up to 16 hours or more for your amount of memory. Make sure you monitor the core temperatures during the CPU and GPU stress tests and stop if they reach over 85C. It is useful if you can post screen captures of any of the information you get.
      My ComputerSystem Spec


  3. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       12 Jul 2016 #3

    I'll update my original post periodically once I've completed the tests -- thanks for replying so quickly.
      My ComputerSystem Spec


  4. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       15 Jul 2016 #4

    I don't think I'm able to run MemTest86+ as it was intended to be -- I'm not sure if my BIOS allows me to boot into a USB (Which MemTest is installed in). So, for the time being, let's assume I have something wrong with my RAM. What should I do?
      My ComputerSystem Spec


  5. Posts : 2,335
    64bit Win 10 Pro ver 1703 Build 15063.296
       15 Jul 2016 #5

    Hello Tiss,

    You have UEFI type Bios and so you can only boot from a USB if you turn off secure boot and fast boot in your UEFI BIOS settings first.

    The following tutorial might help: https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputerSystem Spec


  6. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       15 Jul 2016 #6

    I tried again doing everything that the guide (using method 1, my computer doesn't have the same interface as method 2) and you said, but the error "System doesn't have any USB boot option. Please select othr boot option in Boot Manager Menu" appears on screen. Is there any way to bypass this message?
    Last edited by Tiss; 16 Jul 2016 at 09:59.
      My ComputerSystem Spec


  7. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       16 Jul 2016 #7

    I fogured oit how to r
      My ComputerSystem Spec


  8. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       16 Jul 2016 #8

    I figured out how to run MemTest on my computer -- I had to enable Legacy Booting on my laptop's BIOS. I'm running the tests now.
      My ComputerSystem Spec


  9. Posts : 26
    Windows 10, up-to-date as of 7-12-2016
    Thread Starter
       17 Jul 2016 #9

    These problems seem to have passed, so I'll close this thread and begin a new one, since a couple other issues have appeared.
      My ComputerSystem Spec


 

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