Instant crash to black screen, then auto restart 2x before OK

  1. GARoss's Avatar
    Posts : 353
    Windows 10 64-bit Home v1809 (OS Build 17744.1003)
       11 Jul 2016 #1

    Instant crash to black screen, then auto restart 2x before OK

    Never in 5 years has this PC crashed until yesterday. I was editing in Photoshop Adobe Camera RAW some 25 .CR2 files when without warning the PC went to a black screen as if the power shut down. But, the PC has a battery backup which I was checking when the PC tried to restart on it's own. The desktop appeared then crashed black as before, then restarted & ran okay the rest of day. My PC is well ventilated, has 16Gb RAM & an i5-2500 4 core CPU.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       11 Jul 2016 #2

    Hello GARoss,

    :) A Black screen does not generate a crash dump file and so there is nothing we can actually analyse. The only file is one from a BSOD crash after your PC had been on for 2h 35min on June 29.

    Has anything been updated or changed in the last day or two that could give a clue? Try looking at the Reliability History which shows everything updated or any critical errors over recent days. [Note: I could not spot anything in the eventlog that suggests there are new events happening yesterday that were not happening before.]
      My ComputersSystem Spec

  3. GARoss's Avatar
    Posts : 353
    Windows 10 64-bit Home v1809 (OS Build 17744.1003)
    Thread Starter
       11 Jul 2016 #3

    Thanks for checking philc43. I've attached the Reliability History Report. It reports a couple events on 7/10/16 but, to my untrained eye, doesn't reveal much.
      My ComputerSystem Spec


Related Threads
Hey guys, not posted in here before, but having a few issues with my windows 10 installation, had a few problems with the previous installation so formatted and re-installed windows 10 only to be faced with the same issue, so posting here. ...
Black screen or Crash Blue Screen in BSOD Crashes and Debugging
hy my problem is black screen in access windows 10 or blue screen error nvlddmkm tnk
So, Recently I've changed my Mobo, CPU and RAM. Installed Windows 8 Pro Retail and upgraded to Windows 10 Pro. Worked perfectly and no problems :) But I've noticed that if I need to restart the system I will get the usual Blue screen saying...
Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password...
Hi, First of all sorry my English, For a couple of days, I am trying every solution from this forum, for windows 10 upgrade on my laptop Dell 15 L502x (early 2011) with windows 7 Home Premium. I tryed via Windows upgrade system tray icon (after...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:49.
Find Us