Random crashing of computer with BSOD Solved

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  1.    09 Jul 2016 #1

    Random crashing of computer with BSOD

    Attachment 89297 I hope this is the correct file. Computer crashes randomly with the BSOD and at one point crashed in the middle of booting. Also got error code 0xc0000221 when telling me of missing or corrupt files. Computer finally boot and no problem at the moment but I'm confidently expecting my next crash.
      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       10 Jul 2016 #2

    The crash dump says ....
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    It also flags the display driver.
    fffff801`2d542598  fffff801`05973808Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Which is somehow old.
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Sat Nov 14 11:14:20 2015 (5646CA34)
    Please update it to 368.69 - WHQL.

    Make it sure that there is no malware infection in your computer. Scan it with Kaspersky Rescue Disk. If any malware found, kill it.

    Error code 0xc0000221 .... it is STATUS_IMAGE_CHECKSUM_MISMATCH. It means, The image is possibly corrupt.
    Try it: How to Repair Windows 10 Image using DISM

    Report us for any further BSOD.
      My ComputerSystem Spec

  3.    11 Jul 2016 #3

    Hello, thank you for your reply. I updated the video driver, downloaded and ran Kaspersky Rescue Disk with no infections and ran the DISM with no corruptions. Still am getting BSOD. I have included the latest crash info. Thanks again! Attachment 89651
      My ComputerSystem Spec

  4. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       12 Jul 2016 #4

    Three new dumps, all different.

    • CRITICAL_STRUCTURE_CORRUPTION pointing to a General pool corruption
      BugCheck 109, {a3a00f58b4d23819, 0, 2b68a52141e8dce3, 101}
    • SYSTEM_SERVICE_EXCEPTION Without any specific reason explained
      BugCheck 3B, {c0000096, fffff8027af0328e, ffffd0002bbd2fb0, 0}
    • KMODE_EXCEPTION_NOT_HANDLED Without any specific reason explained
      BugCheck 1E, {ffffffffc0000005, fffff8036c324271, 0, ffffffffffffffff}

    Now, so much versatile issues may exhibit a tendency of hardware failure. Please perform the basic hardware tests.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    Stress test the CPU.It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Let us know the results.
      My ComputerSystem Spec

  5.    14 Jul 2016 #5

    Hello and thanks again for taking the time to help. The noght before i posted this tread, I ran MemTest86+ for 17 passes with no errors. I didn't save the results at that point. I also ran FurMark and Prime95 after you gave me those instruction. Both with, as far as I can see, positive results. I could be wrong. When I booted my computer to run MemTest86+ all I got was a black screen with a blinking cursor at the top left side of the screen. (sigh) Used my wife's computer to download a Windows 10 repair disk. I expected to have to reinstall the OS but tried a restore point first. Restored to before the latest Windows 10 update. Could that be the problem? Attachment 90189Attachment 90190Attachment 90191If you need anything else let me know. I'll get you the MemTest86+ results if you need it. Let me know and I'll run it again. Thank You!
      My ComputerSystem Spec

  6. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       15 Jul 2016 #6

    Well, Furmark and Prime65 passed successfully.

    If the RAM is free from errors, then the system restore may cause some good there. But if not, then we may need to think about the Memtest86+ again.

    So let us know about any further BSOD.
      My ComputerSystem Spec

  7.    15 Jul 2016 #7

    Thank you. I'll try to remember to run the MemTest86+ again tonight and let you know. If it passes and I have no real issues with any BSOD i'll mark as solved. Thanks again. Oh, by the way, Windows 10 just installed the update which I just got rid of with my restore point. Now I'll see if I still have problems. Maybe something got corrupted and the restore point worked? I'll hope for the best.
      My ComputerSystem Spec

  8.    15 Jul 2016 #8

    Well, fancy meeting you here. It didn't take long. My latest crash: Attachment 90318
      My ComputerSystem Spec

  9. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       15 Jul 2016 #9

    Unfortunately there is no new crash dump.

    Follow it: BSOD Minidump - Configure to Create in Windows 10
    Go to Option Two, "Small Memory Dump". Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.

    And, please consider the Memtest86+ once again.
      My ComputerSystem Spec

  10.    18 Jul 2016 #10

    Hello, took me some time to respond, my computer had the black screen and blinking cursor again. I followed your instructions above but I find no reference to C:\Windows\Minidump or %SystemRoot%\Minidump anywhere. In the meantime I'll give you my latest crash info the way we've done it before and I'll try your instructions again. Also I took a picture of the screen with the MemTest86+ (computer crashed and couldn't get a screenshot). In any case, it passed with 10 passesAttachment 90738Attachment 90737
      My ComputerSystem Spec

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