BSOD - Crashing way too frequently in the past few weeks...

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  1. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
       #1

    BSOD - Crashing way too frequently in the past few weeks...


    I thought it was software related, but then it started to crashing on the log-on screen. No clue what is going on, but would certainly like some support.

    I have a i7-6700k CPU with GIGABYTE GA-Z170X-UD5 mother board and G.SKILL Ripjaws V Series 16GB memory. None of which I've overclocked. This afternoon, I received a GTX 980 that I'd like to install but will have to put it on hold until this BSOD is address.

    Any help would be most appreciated.
    Last edited by PiCASSiMO; 09 Jul 2016 at 18:29.
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  2. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
    Thread Starter
       #2

    I want to add a few notes:


    • Earlier on this evening I've flashed my motherboard bios from F3 to F5 (F6f are there, but they are in beta). Still got the BSOD shortly after.
    • I've done a motherboard clear CMOS using the 5+ second button and still get the BSOD within a few minutes after booting.
    • I've noticed that the computer is a little sluggish at the beginning boots, as if something is loading in the background. It never did that before.
    • Also, on the log-in screen, the BSOD screen comes on.
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  3. philc43's Avatar
    Posts : 4,362
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #3

    The BSOD entries all relate to hardware failure (WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred.)

    Your error log also shows errors associated with the CPU:

    Code:
    Event[7831]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-07-08T20:07:27.513
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-UFDI5JN
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 2
    For these reasons I suggest you run a CPU stress test such as Prime95.

    Please report back any errors you detect.
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  4. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
    Thread Starter
       #4

    philc43 said:
    The BSOD entries all relate to hardware failure (WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred.)

    Your error log also shows errors associated with the CPU:

    For these reasons I suggest you run a CPU stress test such as Prime95.

    Please report back any errors you detect.
    Thank you for the feedback. Started to run Prime95 for 1 hour so far and no errors (see attached). I'm surprised how stable it has been.
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  5. philc43's Avatar
    Posts : 4,362
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #5

    So far so good. If you run for about 3 hours without errors you can stop and move on to the Graphics processor test. This is called Furmark. Watch the temperature closely in case it gets too hot and look for any anomalies or artifacts in the display. General the test will fail if there are hardware problems.
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  6. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
    Thread Starter
       #6

    philc43 said:
    So far so good. If you run for about 3 hours without errors you can stop and move on to the Graphics processor test. This is called Furmark. Watch the temperature closely in case it gets too hot and look for any anomalies or artifacts in the display. General the test will fail if there are hardware problems.
    Thank you. Please keep in mind that I don't have a dedicated graphics card installed, only the on board Intel HD Graphics 530. I've been using this setup for the past 3 months (April 2016 through today) to power up my 4K display (Dell P2715Q).

    Will the Furmark work with a on-board video or would I need to install (for the first time) my GTX-980 card? Also, could the 4K display be causing these issues?

    I've reviewed the log of my dump files and saw that it happened mid-June ever couple of days, and then every couple hours, and then every couple of minutes. I've been away from 06/25 through 07/05 so there is a gap in the dump files (computer was off).

    06/13/2016 10:02 AM 128,340 061316-5375-01.dmp
    06/13/2016 09:34 PM 132,588 061316-5390-01.dmp
    06/14/2016 07:15 PM 130,932 061416-4828-01.dmp
    06/14/2016 06:01 PM 131,556 061416-4921-01.dmp
    06/14/2016 08:46 AM 128,148 061416-5250-01.dmp
    06/15/2016 05:46 AM 130,084 061516-4937-01.dmp
    06/15/2016 05:49 AM 130,652 061516-5015-01.dmp
    06/23/2016 11:57 AM 128,548 062316-5546-01.dmp
    06/24/2016 02:08 PM 129,332 062416-4953-01.dmp
    06/24/2016 07:28 PM 130,852 062416-6281-01.dmp
    07/07/2016 06:59 PM 128,380 070716-5828-01.dmp
    07/08/2016 06:23 PM 131,540 070816-30000-01.dmp
    07/08/2016 11:35 PM 134,020 070816-4687-01.dmp
    07/08/2016 10:09 PM 133,844 070816-4750-01.dmp
    07/08/2016 11:28 PM 136,156 070816-4750-02.dmp
    07/08/2016 07:09 PM 137,956 070816-4875-01.dmp
    07/08/2016 06:44 PM 132,892 070816-4953-01.dmp
    07/08/2016 06:46 PM 133,748 070816-4984-01.dmp
    07/08/2016 11:25 PM 133,500 070816-5015-01.dmp
    07/08/2016 06:38 PM 132,788 070816-5046-01.dmp
    07/08/2016 09:27 PM 134,308 070816-5062-01.dmp
    07/08/2016 11:31 PM 131,612 070816-5093-01.dmp
    07/08/2016 08:16 PM 130,140 070816-5171-01.dmp
    07/08/2016 09:32 PM 128,700 070816-5187-01.dmp
    07/08/2016 09:34 PM 135,260 070816-5187-02.dmp
    07/08/2016 09:29 PM 133,828 070816-5203-01.dmp
    07/08/2016 06:32 PM 138,228 070816-5250-01.dmp
    07/08/2016 08:04 PM 149,212 070816-5281-01.dmp
    07/08/2016 11:33 PM 136,548 070816-5296-01.dmp
    07/08/2016 06:35 PM 134,020 070816-5390-01.dmp
    07/08/2016 06:29 PM 132,708 070816-6328-01.dmp
    07/09/2016 12:06 AM 131,844 070916-5078-01.dmp
    07/09/2016 12:17 AM 136,300 070916-5078-02.dmp
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  7. philc43's Avatar
    Posts : 4,362
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #7

    The Furmark test will run with the Intel HD Graphics and test your on-board GPU.
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  8. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
    Thread Starter
       #8

    philc43 said:
    The Furmark test will run with the Intel HD Graphics and test your on-board GPU.
    Thank you, Philc43. 3 hours have passed... and no BSOD. Moving on to Furmark.
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  9. PiCASSiMO's Avatar
    Posts : 33
    Windows 10 Pro
    Thread Starter
       #9

    philc43 said:
    The Furmark test will run with the Intel HD Graphics and test your on-board GPU.
    Before I begin with FurMark, I have a question on the settings and duration of the test(s). Default appears to be windowed 1280x720.
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  10. philc43's Avatar
    Posts : 4,362
    64bit Win 10 Pro ver 1909 Build 18363.836 and W10 Insider Ver 2004 Build 19640
       #10

    Please set the resolution to your default screen resolution. This will be shown on the Advanced Display settings

    Attachment 89194

    Leave the test running for as long as the temperatures are stable and below around 85C and no need to go for longer than about 5 min. You can quit at any time by using the Esc key.
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