Windows 10: Random Crashes Whilst Using Steam - Help Needed!

  1. CrimsonHunter68's Avatar
    Posts : 5
    Windows 10 (x86 - 32bit)
       08 Jul 2016 #1

    Random Crashes Whilst Using Steam - Help Needed!


    Hi Guys, So whenever I'm using Steam or anything related to it such as games I have random crashes. Everything just goes black then little message saying Power Saving Mode Initiated (or something similar). It reboots and then about 20 minutes later it restarts the cycle. I have no idea what is causing them but it is very annoying as team has a glitch, where if Steam is interrupted randomly whilst writing things on a disk when the system reboots it doesn't recognize any games as being installed. Which is very annoying as I have to 'reinstall' the games even though they are quite clearly installed- this is tedious because the main reason I use my computer is to game on it. Anyway, any help with the crashes thing would be much appreciated.

    Thanks Again, Fergus.
      My System SpecsSystem Spec

  2. Ztruker's Avatar
    Posts : 4,562
    Windows 10 Pro X64 14393.576
       08 Jul 2016 #2

    Some problem with your Radeon driver it looks like. The one you have is dated Wed Nov 04 16:37:08 2015

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Your driver version is 15.201.1151.1008, 16.6.2 is available. Give it a try.

    AMD Radeon Software Crimson Edition 16.6.2 Release Notes
      My System SpecsSystem Spec

  3. CrimsonHunter68's Avatar
    Posts : 5
    Windows 10 (x86 - 32bit)
       08 Jul 2016 #3

    Lmao


    OMG thats embarrassing the last thread i did that was the issue but i got a new monitor for free recently and to set it up i had to delete my drivers and i must of not re-downloaded them. :P Derp! Thanks so much for your help

    Thanks Again, Fergus
      My System SpecsSystem Spec

  4. Ztruker's Avatar
    Posts : 4,562
    Windows 10 Pro X64 14393.576
       08 Jul 2016 #4

    Hope that's it.
      My System SpecsSystem Spec

  5. CrimsonHunter68's Avatar
    Posts : 5
    Windows 10 (x86 - 32bit)
       09 Jul 2016 #5

    Didn't Work - Found Soloution


    Nah that didn't work unfortunately but after checking the event logger i found that an 'Error 41 Kernal-Power' thing was the issue. After some light researching i found a solution on YouTube. Thanks For Your Help Anyway

    Thanks Again, Fergus
      My System SpecsSystem Spec

  6. Ztruker's Avatar
    Posts : 4,562
    Windows 10 Pro X64 14393.576
       09 Jul 2016 #6

    What was the solution please? Provide link or just use your own words.
      My System SpecsSystem Spec


 

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