Windows 10: Display driver stopped responding and has recovered error

  1.    08 Jul 2016 #1

    Display driver stopped responding and has recovered error


    For the past few days I've been getting the "Display driver has stopped responding and has recovered" error. Screen goes black for a while and when it comes back the error pops up.

    I fear my graphics card is broken, but I hope not. My laptop has one of those switchable graphics boards. An Intel onboard one (power saving) and a Radeon 6600M (high performance). I only get this crash and error when trying to run applications that I have set or the system has set to use the high performance card.

    I've tried updating the driver but this card is no longer supported and Windows says I already have the best driver.

    I also tried this registry fix, but it didn't work:

    1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
    2. On the Edit menu, click New
    3. Select QWORD (64-bit) value.
    4. Type TdrDelay as the Name and click Enter.
    5. Double-click TdrDelay and add 8 for the Value data and clickOK.
    6. Close the registry editor and then restart your computer for the changes to take affect.

    A few days ago I tried a System Restore but it failed, and then it created more problems. Suddenly my OS (C) drive only had 5GB of free space left. I remember I had a lot more free space before. Then after I tried undoing the System Restore, it failed again and left me with about 300MB of free space on (C). I did a Disk Cleanup and only managed to regain 2GB of free space. With each reboot of my laptop, I seem to be getting back more free space on (C). Now I have about 5GB of free space. I don't know how to free up more space on (C).

    I've meaning to do a clean install of Windows 10 since I upgraded from Windows 7 but I only have an expensive mobile data connection. I need to download 8GB of files? I simply don't have that quota right now. But I can buy it and it'll cost me RM30. I also don't have a thumb drive big enough at the moment. I don't think I can use my external HDD? I've tried the Media Creation Tool with my ext HDD plugged in but it said "compatible device not detected." Now with only 5GB of free space left on (C), I can't even download the files. How do I get the Media Creation Tool to download to my (D) partition?

    I only started getting this error after updating my PC on the 24th or 25th of June. I got the dates based on the System Restore point. But now System Restore says I have not created any System Restore points. As mentioned, I only have mobile data so I don't constantly keep my PC updated.

    Sigh.. really hope it's not the Radeon that is broken...
      My ComputerSystem Spec

  2.    08 Jul 2016 #2

    Here's the log
      My ComputerSystem Spec

  3.    08 Jul 2016 #3

    Here's another log after I triggered an error by trying to open a video using Media Player Classic, an application set to use the high performance card (Radeon).

    And eyy... guess what? I tried opening a file through Media Player Classic's menu, and it worked, despite getting the error and another new error message (see the screenshot I attached). Seems to be a problem with my DirectX?

    Also, the registry fix seems to have had an effect? I received this new error message (see attachment). I guess my Radeon card is not broken after all? But how do I get games to run if this error message pops up?
      My ComputerSystem Spec

  4.    08 Jul 2016 #4

    Solved on another forum. Problem was I had too little space on my OS drive. After clearing some space the error disappeared.
      My ComputerSystem Spec

  5.    11 Jul 2016 #5

    S**t... Nope. The problem is still there. Tried to open a video with Media Player Classic and got the error again. Tried to force MPC to open the file and got a BSOD and my PC restarted. Something about Driver IRQL Insufficient or something.

    Then after it rebooted, I couldn't get past the login screen and my PC restarted again. It said Critical Service Failed or something. Then it got worse. Twice during booting up, everything just froze. So I had to suffocate my PC and start it up again. The 3rd attempt was successful and... here's the log file. There is a dump file this time.
      My ComputerSystem Spec

  6.    11 Jul 2016 #6

    And now the error is gone again after I removed the registry fix and rebooted my PC. Hmm...
      My ComputerSystem Spec


 

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