Windows 10: Random Freezes. Higher frequency while playing games

Page 1 of 2 12 LastLast

  1. Posts : 13
    Windows 10 64 bit
       07 Jul 2016 #1

    Random Freezes. Higher frequency while playing games


    I made a similar thread earlier but then the PC stopped acting so bad. The only thing I did was use DDU to uninstall nVidia drivers and reinstall an older version. Now I have changed my GPU from nVidia to AMD because of the same problem but the problem still persists. The problem is even more serious at the moment. I get a freeze before I can finish a Paragon game. Not only while gaming but the crash appears randomly while browsing internet or once even browsing for files.

    The frequency is much higher while gaming though which is the major issue for me. After I force it to reboot it boots up normally but if I rejoin the game it will surely freeze again in a few minutes. I have attached the zip I was told to attach in posting instruction. There are no logs in Minidump folder. I guess because it wasn't a BSOD. I have tried pressing the num lock/ scroll key to see if the PC has actually frozen or its just the display but its the whole system that is frozen.

    I have even opened a Microsoft support ticket for this 2 weeks ago only to wait for a reply for an eternity.


    Attachment 88877Attachment 88878Attachment 88877Attachment 88879


    Attachment 88876

    I have tested RAM using MemTest. I cannot remember how many tests it was but it took 2ish hours and there were no errors. I do not know what is causing problems. Please help.

    Thanks.
      My System SpecsSystem Spec

  2. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       07 Jul 2016 #2

    RAM testing with memtest86+ requires 8 complete passes. Full instructions here:

    RAM:


    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    Information


    MemTest86+
    is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    ==================================================================
    No dumps in the zip file you uploaded. Please make sure your PC is configured for small dump files:

    How to Configure Windows 10 to Create Dump Files on BSOD
      My System SpecsSystem Spec


  3. Posts : 13
    Windows 10 64 bit
       07 Jul 2016 #3

    Hello sir,

    Thanks for your reply.

    I will make sure to run full 8 pass of memtest+ tomorrow.

    May be I wasn't clear enough in the post. I am not actually facing BSODs just random freezes. As in the system freezes as it is and I cannot do anything but hard reboot. Is there anything else I can do to let you know what is going on with my pc?
      My System SpecsSystem Spec

  4. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       07 Jul 2016 #4

    Run Driver Verifier, see if it shakes anything out.

    Driver Verifier
    is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Pay close attention to
    PART TWO
    and make sure the correct boxes are checked.

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.

    What we're looking for is a BSOD with a mini dump that will tell us what driver caused it.

    You can also try stress testing your CPU and GPU:

    Follow this tutorial to stress test your CPU:

    Prime95 - Stress Test Your CPU - Windows 10 Forums

    Follow this tutorials to stress test your GPU:

    FurMark - GPU Stress Test - Windows 10 Forums

    If you have a AMD APU instead of a discreet GPU, try UNIGINE 3D Benchmark..
      My System SpecsSystem Spec


  5. Posts : 13
    Windows 10 64 bit
       08 Jul 2016 #5

    Hello sir,

    I ran memtest for 8 passes with no red lines so no errors. Ram seems to be fine. I have started Driver Verifier but as seen on that post I am supposed to run it for 48 hours or BSOD. I will get back regarding that.

    I have stress tested my CPU using AIDA64 for 3-4 hours without any freeze/BSOD and ran Unigine valley quiet a few times. Is that enough or should I stress test using FurMark and Prime95?

    EDIT: Sometimes after I force a reboot, just before the lock screen I get some messages. First message is "Starting watchdog initialization". It passes by too fast for me to read other lines but there are 5-6 more lines after that. This happens rarely though.
      My System SpecsSystem Spec

  6. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       08 Jul 2016 #6

    I believe Prime95 is a better stress test than AIEDA64. You can run it but wait until Driver Verifier is done and disabled.
      My System SpecsSystem Spec


  7. Posts : 13
    Windows 10 64 bit
       10 Jul 2016 #7

    Ztruker said: View Post
    I believe Prime95 is a better stress test than AIEDA64. You can run it but wait until Driver Verifier is done and disabled.
    Alright I used Prime95 to stress test but no BSOD. Not even a freeze.

    The Driver verifier has been turned on for more then 48 hours now and no BSOD from that either.
    The only freezes I have faced are while playing Paragon/Overwatch.

    One other thing that I noticed is whenever the PC freezes and I instantly force reboot it, it will definitely freeze again before I can rejoin the game. At that time I force reboot it again and it won't freeze again no matter however much I play after that. This has happened 7 times in the past 2 days continuously. Cannot be a coincidence right?
      My System SpecsSystem Spec

  8. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       10 Jul 2016 #8

    Run FurMark next, see if it shakes anything out.

    What devices do you have connected to your PC? Any XBOX controller or other game devices. If yes, can you run the game without? May be a stupid question but I'm not a gamer so had to ask.
      My System SpecsSystem Spec


  9. Posts : 13
    Windows 10 64 bit
       10 Jul 2016 #9

    I don't have any accessory connected to the PC except headphone. I do have a network card though.

    I do not know this for sure but ever since I changed the PCI slot for GPU yesterday, the frequency of freezes has been lowered. Only faced 2 in 36 hours while I used to face 5-6 before. Even though GPU should not be at blame for this as I switched from SLI 960s to R9 390. Could motherboard be the problem? If so, is there any way to test it?

    I will run FurMark and get back.
    Thanks for all your help.
      My System SpecsSystem Spec

  10. Ztruker's Avatar
    Posts : 4,709
    Windows 10 Pro X64 14393.576
       10 Jul 2016 #10

    How did you get to Windows 10 on this PC? What did you upgrade from?

    Have you considered doing a Clean Install after backing up all your data and drivers?
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
I've been having this issue for nearly a year now (probably around 9 months). It started after my little sister made me get a virus by her trying to download something onto my laptop. I've since taken it to a reputable computer shop as well as...
Hello TenForums! I have just upgraded to Windows 10. Now I am experiencing random BSODs when I am multitasking or playing games. I hope I uploaded my dump files correctly. Any suggestions? :shock: Edit; Added updated crash dump files....
Hi all, so after some searching on the deal with blue screen of death and win 10, I decided i needed to make a post specific to my situation. So I built my PC around august of this year and generally the machine runs fine. Lately though I've gotten...
Hello, So I'm having BSOD issues for a while now. It can be one in 5 days or 5 in 1 hour. I'm kinda getting pissed with this situation therefore requesting for some help here. I ran Memtest 86 before upgrading to W10 months ago without any...
Hi, after installing windows 10 (clean install) my laptop completely freezes, so far happend only while playing games. This is possibly related to nvidia gpu, because basicaly nothing else uses it. I dont get any error or bsod and nothing in the...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:20.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums