BSOD while playing Overwatch: error 0x00000124

  1.    06 Jul 2016 #1

    BSOD while playing Overwatch: error 0x00000124

    Hey guys, I just recently downloaded Overwatch and started playing a few hours ago when I suddenly got a BSOD that stated "Whea Uncorrectable Error" as a code. This is a fairly new laptop that I've had for less than 6 months. I've gotten a handful of BSODs over the past 6 months but I've never encountered this error. I've tried using Dell Support Assist to run the usual tests but most come out clean. Any help would be greatly appreciated.

    If you guys need any more data then I'll gladly provide it.

    Attachment 88668
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       06 Jul 2016 #2

    This type of error is due to a hardware failure and it is very difficult to extract any meaningful data from the dump file. There was an indication that the Intel graphics driver might be involved (igdkmd64.sys) and the eventlog shows a number of hardware disk errors.

    So I would definitely run a GPU stress test and a disk test. For completeness also run memory and CPU tests. All the tutorials for these can be found below:

    SeaTools and CHKDSK

    Hopefully one of these will trigger something and we can narrow down the culprit.
      My ComputersSystem Spec


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