Windows 10: BSOD when gaming and watching videos

  1.    04 Jul 2016 #1

    BSOD when gaming and watching videos


    I get a blue screen many times per day with the text SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) and a sad smiley. It happens when I watch Netflix and Youtube and also when I play games on Steam.

    The Log collector is attached.

    - Lars
      My ComputerSystem Spec


  2. Posts : 11,486
    Windows 10 Pro
       04 Jul 2016 #2

    Code:
    BugCheck 3B, {c0000005, fffff8000aa00e28, ffffd00062881180, 0}
    
    *** WARNING: Unable to verify timestamp for da3eec4effacb0e08f72cf2504f1470a.sys
    *** ERROR: Module load completed but symbols could not be loaded for da3eec4effacb0e08f72cf2504f1470a.sys
    Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+60 )
    
    Followup:     MachineOwner
    This cause I've only seen once, but I've forgotten what the final result was (if there was any)
    Please start with some Malware scans



    BSOD when gaming and watching videos Diagnostics Test BSOD when gaming and watching videos
     Malware scan

    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)

    Please upload the scan logs.
      My ComputersSystem Spec


 

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