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  1. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #11

    This is my last try for the night. Here is a new dump file. Intelppm.sys is back as the BSOD title. I literally just updated that LAN driver, and this dump shows that still the rt640x64 is the culprit.

    I just don't know what to do here. I personally thank you, Arc, for being so diligent with this.

    This is still during a clean boot phase.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       05 Jul 2016 #12

    Hi @LittleDansonGuy.

    Please try the network driver from here? Realtek

    Get the first one of the list ....
    I think it should work for your device .... because it works on this MSI device as the description says.
    Code:
    %RTL8168.DeviceDesc%  = RTL8168C.ndi, PCI\VEN_10EC&DEV_8168&SUBSYS_10051462&REV_02 ;MSI
    To install the driver, follow the QUICK_INSTALLATION_GUIDE included in the zip.

    If it does not detect the network, you will need to go back to that one downloaded from MSI. So please keep that MSI one saved before applying this one.

    See how it goes. Let us know.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #13

    It installed and works just fine, but I did get another crash. It is only from games that utilize online functions. Such as World of Warcraft, Rocket League, Overwatch, etc. Single player games have no effect after a few minutes of playing compared to the online ones.

    Therefore, perhaps we are to the point where we know there is something going on with more than just an Ethernet drive? Is it possible that the Ethernet drive fails or something, leading me to believe I have a bad Mobo? The PC has never crashed when browsing the internet or watching videos.

    Thanks again, Arc.
      My System SpecsSystem Spec


  4. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #14

    I was wrong. I did more testing while playing DOOM and got the BSOD. It continues to be rt640x64.....
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       05 Jul 2016 #15

    LittleDansonGuy said: View Post
    I was wrong. I did more testing while playing DOOM and got the BSOD. It continues to be rt640x64.....
    Yes, but it does not portray the games as the background application running during the BSODs.
    Code:
    PROCESS_NAME:  System
    Which is the only thing that kept me away from saying this .... but .....

    LittleDansonGuy said: View Post
    Therefore, perhaps we are to the point where we know there is something going on with more than just an Ethernet drive? Is it possible that the Ethernet drive fails or something, leading me to believe I have a bad Mobo? The PC has never crashed when browsing the internet or watching videos.

    Thanks again, Arc.
    .... before deciding it, have a discussion in the Steam forum? Perhaps they have some tricks to make those games not failing for your motherboard. May be some custom settings etc would work.

    If that also does not work, then unfortunately we have to decide about a bad LAN adapter.
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #16

    Can I ask how you know this is a LAN driver? Whenever I research the rt640x64, it comes up as a PCIe driver. Are the two similar things?

    My little knowledge of PCs tell me that PCIe only comes into play with the VGA and the PSU. Or is there more to the PCIe that I'm not understanding?
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       05 Jul 2016 #17

    Yes, obviously you can.

    From your Original post:
    Code:
    Name    [00000003] Realtek PCIe GBE Family Controller
    Adapter Type    Ethernet 802.3
    Product Type    Realtek PCIe GBE Family Controller
    Installed    Yes
    PNP Device ID    PCI\VEN_10EC&DEV_8168&SUBSYS_79711462&REV_15\4&9C6A22D&0&00EB
    Last Reset    7/1/2016 9:14 AM
    Index    3
    Service Name    rt640x64
    IP Address    192.168.10.123, fe80::482:b2d5:b88:35b2
    IP Subnet    255.255.255.0, 64
    Default IP Gateway    192.168.10.1
    DHCP Enabled    Yes
    DHCP Server    192.168.10.1
    DHCP Lease Expires    7/2/2016 9:14 AM
    DHCP Lease Obtained    7/1/2016 9:14 AM
    MAC Address    ‪4C:CC:6A:24:97:11‬
    I/O Port    0x0000D000-0x0000D0FF
    Memory Address    0xDF104000-0xDF104FFF
    Memory Address    0xDF100000-0xDF103FFF
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\rt640x64.sys (9.1.402.2015, 576.00 KB (589,824 bytes), 10/30/2015 2:17 AM)
    The onboard LAN is always configured as a PCIe device. That is why it is "PCIe GBE Family Controller"
    802.3 is the network architecture.
    The Vendor ID means Realtek Semiconductor Corp; the Dev ID means the Chip Number: RTL8168E/RTL8111F/RTL; the network chip.
    rt640x64.sys is the device driver, that drives that network chip.

    If not satisfied, feel free to ask anything else you like to.
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #18

    I'll be going to purchase a little 10 dollar LAN card. If things start functioning after that, I will just buy a Gaming Mobo and send this one in for the refund.

    I will get back to you soon when I have the new information. Thanks for the help thus far.
      My System SpecsSystem Spec


  9. Joined : Jul 2016
    Posts : 19
    Windows 10
       05 Jul 2016 #19

    So, I'll give this a couple of days to mark resolved, but somehow, I think the BSODs are gone. I simply installed the System & Chipset Drivers at the bottom of that MSI Drivers page. Perhaps everything was really out of date. So far, I have not had a BSOD during a game. Most often, it occurred within the first 10-15 minutes.

    As of now, they have settled down. Like I said, I'll get back to you in a few days with an update. Or within a few hours if the BSODs pop back up.
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       05 Jul 2016 #20

    If Intel INF Utility is not installed, some of the PCIe devices does not work properly.

    But, as usual, chipset drivers are generally automatic installed via windows update. I wonder how it went away from both of your clean installed. I have a lesson learned here, always check for MEI and INF installation status in device manager lest those are missed.
      My System SpecsSystem Spec


 
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