Pulling my hair out with this constant BSOD issue please Help !!

Page 1 of 2 12 LastLast

  1. Posts : 6
    win 10
       #1

    Pulling my hair out with this constant BSOD issue please Help !!


    Ok so first let me apologise as I am not well versed in the error log language etc. I have been having a BSOD issue for a while now i tried updating to Win 10 to see if that helped and it didn't. The pc is my youngest sons main gaming pc, so lots of downloads etc happen with it. When I try to go on facebook or youtube any embedded video causes my pc to crash.Sometimes with the BSOD other times just freezes and has to be rebooted by pressing the button. This happens after about 10 seconds of video. I have attached the zip file and hope someone can give me some advice. I have tried updating drivers , stress testing the cpu and also the graphics card but did not get a BSOD . The only other odd thing is that I cannot get into the bios, when i try going via the control panel via Select UEFI Firmware Settings. the computer doesnt restart. I have checked Antivirus, spyware malware etc so any help gratefully recieved and thankyou in advance x I have attached the zip file as requested in the posting instructions :) Attachment 87034


      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello igotastaff and welcome to TenForums :)

    The BSOD error you are getting is particularly difficult to pinpoint since the dumps files give nothing away as to the cause of the problem. I did look through your eventlog and it is interesting to note that a component of AVG loaded everytime just prior to your crash.

    I would suggest you try using the PC with out the AVG antivirus (uninstall it completely) and use Windows Defender for a while and see if it makes a difference. (I use Windows Defender all the time)

    As for trying to get into the BIOS see if this tutorial helps (although it sounds like this is the method you are trying to use): https://www.tenforums.com/tutorials/5...dows-10-a.html
      My Computers


  3. Posts : 6
    win 10
    Thread Starter
       #3

    I have uninstalled AVG and using windows defender also as our other pc was upgraded to the GTx 1070 I have replaced the graphics card in this one to the Radeon R9. It is still crashing when watching embedded videos
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    What browser are you using?
      My Computers


  5. Posts : 6
    win 10
    Thread Starter
       #5

    I have Chrome and also tried firefox and i E but all have the same issue
      My Computer


  6. Posts : 6
    win 10
    Thread Starter
       #6

    I have also today updated all the graphic drivers again and its still crashing when i watch embedded videos like on facebook
      My Computer


  7. Posts : 14,901
    Windows 10 Pro
       #7

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  8. Posts : 6
    win 10
    Thread Starter
       #8

    sorry I dont understand the Piracy bit you have posted, when I say he downloads a lot I mean games like fnaf and steam and flash games he is only 10
      My Computer


  9. Posts : 14,901
    Windows 10 Pro
       #9

    Adobe bypass is present & there is some stuff of Adobe present on the system.
    Code:
    127.0.0.1 practivate.adobe.c
      My Computers


  10. Posts : 6
    win 10
    Thread Starter
       #10

    axe0 said:
    Adobe bypass is present & there is some stuff of Adobe present on the system.
    Code:
    127.0.0.1 practivate.adobe.c
    I don't know what that is ... but does that mean I cant get any help
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:47.
Find Us




Windows 10 Forums