Windows 10: Daily/multiple times per day BSODs; I've tried so many things :(

  1.    23 Jun 2016 #1

    Daily/multiple times per day BSODs; I've tried so many things :(

    Attachment 86517

    Hey. So, I built my computer in August of 2015, and since then I've had nearly daily problems with BSODs. For a few months (between October 2015 and March 2016) they had gone away (no idea what happened to make them stop), but then randomly started up again. Originally and still for the most part, the BSODs happen on boot-up, especially cold boot-ups. However, lately, they're sorta just happening.. whenever. I've now also been getting random BSODs while I'm in the middle of using my computer which is new. It's ALWAYS event ID 41 Kernel-Power in event viewer. Also, the past two days I've been getting more crashes with kernel-power, but no blue screen shows and no minidumps have been created even though my computer is obviously set up to log minidumps.

    I've tried doing debugging myself, but my errors seem to be so general that I can't figure out much. The dump files almost always point to ntkrnlmp.exe which, from the research I've done, really doesn't tell anyone anything on it's own :/ The errors which show on the actual blue screen vary a lot, anything from IRQL_NOT_LESS_OR_EQUAL, memory management, corrupted pool, etc.

    I've run memtest86 multiple times, always for 15+ hours and many passes, and no memory issues have ever shown up. My BIOS is up-to-date, and my CPU has been overclocked before but currently ISN'T because I wanted to see if that was causing any problems, but resetting it didn't stop any blue screens. I've tried running driver verifier on multiple occasions, and what ends up happening is I get into this never-ending loop of driver verifier finding an issue with every single one of my drivers. I'll uninstall the one it finds and issue with, run it again, and then it just finds an issue with another and this never stops, I've just given up. AFAIK, all my drivers are up-to-date. I've done two clean installs of Windows 10 and those haven't helped either. I've tried re-seating all of my hardware, but that didn't help. The only thing I haven't really tried troubleshooting is possible hardware issues because I'm broke and don't have any other hardware to swap out with. I've probably tried other things too, but I've been trying to troubleshoot this for so long I don't remember.

    I'm at a loss and incredibly frustrated; any help would really be appreciated. Also, sorry about there being so many dump files in my zip.. like I said, this sometimes happens multiple times per day so there's a lot of files Thanks.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       23 Jun 2016 #2

    First, you are way back level on Windows Updates. You are at version 10240, the current version is 10586.

    Please apply all Windows Updates then see how things run.
    Also move all your dumps (don't delete them yet) into a save folder somewhere then if you still get a BSOD run DM_Log_collector again and upload the zip file.

    Meanwhile I'll take a look at some of the recent dumps.

    Edit: Found this in eventlog.txt

      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2016-06-21T21:33:27.708
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      Computer: DESKTOP-6G6F1L9
    Windows failed fast startup with error status 0xC0000001.
    Turn off Fast Startup, see if that helps:

    See here: How to Turn On or Off Fast Startup in Windows 10
      My ComputersSystem Spec

  3.    23 Jun 2016 #3

    Oh man, thanks, I had no idea. I just checked and it says I'm up-to-date even though I checked the actual build version and it says 10240 like you said. But when I check for updates it can't find any. I did some googling and a couple things I read said to download the update tool (Windows 10) and use that to update? Is this what you would suggest since Windows seems to think I'm up-to-date? Super strange.

    Also, I turned off fast startup.
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       23 Jun 2016 #4

    Check that you don't have Defer upgrades checked in the Advanced options section of Windows Update.

    Some info here: Fix New Windows 10 update 1511 not showing up - gHacks Tech News
      My ComputersSystem Spec

  5.    23 Jun 2016 #5

    I don't get any search results when I type in gpedit.msc; I'm assuming it's because I'm using Windows 10 Home and deferring updates is only an option for Pro/Enterprise? Or that's what the article says.
      My ComputerSystem Spec

  6.    23 Jun 2016 #6

    Alright, well, I used the update tool and now I'm on build 10586. Hopefully this helps, I'll be sure to update over the next couple days. Thanks!
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       24 Jun 2016 #7

    If you do get another BSOD, run DM_Log_collector again and up[load the zip file here.

    It may be that turning off Fast Startup resolved the problem.
      My ComputersSystem Spec


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