BSOD when putting videos into full screen


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit
       #1

    BSOD when putting videos into full screen


    Hello, I've been having BSOD when I put videos from youtube into full screen. I've been searching online on what to do and found this site. I tried updating some display drivers but, it never helped.
    Last edited by leejacob77; 22 Jun 2016 at 12:25. Reason: Edit: Uploaded the wrong file.
      My Computer

  2. Ztruker's Avatar
    Posts : 10,658
    Windows 10 Pro X64 2004 19041.331
       #2

    Latest dump indicates video driver problems:

    Code:
    BugCheck D1, {304, 2, 1, fffff801c38eab23}
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUnblockUnorderedWaitQueuePacket+6b )
    Code:
    ffffd000`22960598  fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x6ade0
    Dxdiag output says you have a Intel(R) HD Graphics 4000

    Please fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.
      My Computers


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #3

    I updated my System Specs as much as possible.
    Ztruker said:
    Latest dump indicates video driver problems:

    Code:
    BugCheck D1, {304, 2, 1, fffff801c38eab23}
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUnblockUnorderedWaitQueuePacket+6b )
    Code:
    ffffd000`22960598  fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x6ade0
    Dxdiag output says you have a Intel(R) HD Graphics 4000

    Please fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.
      My Computer

  4. Ztruker's Avatar
    Posts : 10,658
    Windows 10 Pro X64 2004 19041.331
       #4

    Specs look good, thanks.

    Looking at the web site I see there are no Windows 10 drivers, latest is 8.1 and they are both pretty old, 10/2013 (Nvidia) and 11/2013 (Intel). If none of the Nvidia drivers I pointed to work, give the 8.1 driver from the ASUS site a try.
      My Computers


 

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