bsod screen at random times during use

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  1. libr8r2
    Posts : 24
    windows 10
       New #1

    bsod screen at random times during use


    My pc was bumped over on its side several days ago and now it is giving me bsod randomly at times. My temperatures are good on both my cpu and gpu. I ran windows disk checks on both SSD's and also a memory check which all reported good. The bsod screens seem to be completely random. When computer is running it is working great with no noticeable issues. I have had it crash while gaming, surfing the internet, and watching YouTube. After restart the computer will work great again. Sometimes for 1 hour, other times for 20 minutes.

    Any help would be greatly appreciated!
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  3. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #2

    Have you tried reseating all the graphics and memory cards in case they got disturbed when the PC fell on its side? Probably worth checking all the internal connections too.
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  4. libr8r2
    Posts : 24
    windows 10
    Thread Starter
       New #3

    philc43 said:
    Have you tried reseating all the graphics and memory cards in case they got disturbed when the PC fell on its side? Probably worth checking all the internal connections too.

    I'm kind of new to this how would i reset those? i did open it up and check connections. disconnected graphics card and reconnected it.
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  6. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #4

    Sounds like you have already tried removing and replacing the cards and all the connections. If this has not helped then we are probably looking at a driver issue. I'll look at your logs and see what I can find.
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  7. libr8r2
    Posts : 24
    windows 10
    Thread Starter
       New #5

    philc43 said:
    Sounds like you have already tried removing and replacing the cards and all the connections. If this has not helped then we are probably looking at a driver issue. I'll look at your logs and see what I can find.

    Thanks
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    Hi libr8r2,

    Welcome to the 10forums :)

    Kaspersky is basically causing an access violation on the memory, I'm not going indepth of the reason behind it all.
    I would suggest to remove Kaspersky while troubleshooting and use Windows Defender as alternative.
    Service articles

    Let us know how it goes :)
    Code:
    BugCheck 3B, {c0000005, fffff8008eafe0db, ffffd000236dadf0, 0}

ffffd000`236da418  fffff801`4b872168Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x2168
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  9. libr8r2
    Posts : 24
    windows 10
    Thread Starter
       New #7

    Could this have started due to the pc tip over? I got the first blue screen the very next time I used the computer after it tipped over. The prior six months didn't show any issues while using Kaspersky. I have removed it though.

    axe0 said:
    Hi libr8r2,

    Welcome to the 10forums :)

    Kaspersky is basically causing an access violation on the memory, I'm not going indepth of the reason behind it all.
    I would suggest to remove Kaspersky while troubleshooting and use Windows Defender as alternative.
    Service articles

    Let us know how it goes :)
    Code:
    BugCheck 3B, {c0000005, fffff8008eafe0db, ffffd000236dadf0, 0}

ffffd000`236da418  fffff801`4b872168Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x2168
    Last edited by libr8r2; 22 Jun 2016 at 05:42. Reason: update
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  10. libr8r2
    Posts : 24
    windows 10
    Thread Starter
       New #8

    Here is an updated diagnostic run.


    I have had the BSOD a few more times. Could someone please look through this for me if you get a chance.

    Thanks a lot!
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #9

    Lets check the memory first before we continue with the drivers.




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
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  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    Please do not PM me for any issues, but keep it in your thread, this to help others that may have the same problem.

    Check if fast startup is disabled, disabling is necessary for MemTest86+ to boot.
    Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
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