bsod screen at random times during use

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  1. Posts : 24
    windows 10
    Thread Starter
       #31

    I enabled driver verifier. Upon initial reboot I received a BSOD. After that it reset again and is now running. Not sure if that is normal or not. Also do I just leave the PC on for 48 hours for the test to work. Last question, my audio isn't working now, could that be a driver error or part of the test? It says "audio service is not running"
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  2. axe0's Avatar
    Posts : 14,596
    Windows 10 Pro
       #32

    Upon initial reboot I received a BSOD.
    Indicating a driver in the boot process caused a violation. If it is normal? With driver verifier it is normal at any time.

    I think you have not understood it? Driver verifier is the test, the BSOD is the result that it is working and as described it should be running until a BSOD occurs OR 48h.

    Certain things may fail while driver verifier is enabled, after driver verifier is disabled + a reboot it should be back to how it was.
    Driver verifier causes a few programs to crash when I try to open them, only way to get them back is disabling driver verifier.
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  3. Posts : 24
    windows 10
    Thread Starter
       #33

    Thanks for clarifying. When I got the BSOD it happend right after the loading screen. Never made it to Windows. Restart after the BSOD did load windows. I just didn't know if the test ran while sitting idle or if I had to do anything. Because I already got a blue screen, does that mean I don't need to run it anymore?
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  4. axe0's Avatar
    Posts : 14,596
    Windows 10 Pro
       #34

    Depends on if driver verifier caught all problem drivers, we'll need a zip from the DM Log Collector to see what driver was caught if DV caught one.
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  5. Posts : 24
    windows 10
    Thread Starter
       #35

    I am trying to locate the DM log collector.exe file that I used before and I'm not having any luck finding it on this site. Could you send me a link for the tool?
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  6. axe0's Avatar
    Posts : 14,596
    Windows 10 Pro
       #36

    Shouldn't be hard to find
    Attachment 89120
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  7. Posts : 24
    windows 10
    Thread Starter
       #37

    Sorry I found it.
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  8. axe0's Avatar
    Posts : 14,596
    Windows 10 Pro
       #38

    Please visit Gigabyte to check for BIOS updates & (re)install all drivers Gigabyte provides for your motherboard.

    A Realtek audio driver was caught and is outdated.
    Code:
    1: kd> lmvm MBfilt64
    Browse full module list
    start             end                 module name
    fffff801`90820000 fffff801`9082e000   MBfilt64 T (no symbols)           
        Loaded symbol image file: MBfilt64.sys
        Image path: \SystemRoot\system32\drivers\MBfilt64.sys
        Image name: MBfilt64.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jul 31 05:40:32 2009 (4A7267B0)
        CheckSum:         0000FF02
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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  9. Posts : 24
    windows 10
    Thread Starter
       #39

    Thanks for all of your help. I will do this. It does say updating BIOS is risky on their sight. Should I still do it?

    I've already done all the others.
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  10. axe0's Avatar
    Posts : 14,596
    Windows 10 Pro
       #40

    If a BIOS update goes wrong the motherboard is bricked, but with dual bios it is possible to recover from such a problem. I do not know how, because I've never seen it gone wrong in all those times.

    In normal circumstances, thus without problems, a BIOS update should go fine.
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