Windows 10: BSOD when using AutoCAD 2016

  1. Posts : 4
    Windows 10 64 bit
       22 Jun 2016 #1

    BSOD when using AutoCAD 2016

    Hello everyone, it's my first time posting hoping someone can help me figure this problem out. I've had several BSOD whenever I try to install AutoCAD 2017 in my computer, so I decided to try and install the 2016 version to see if something changes. Things have changed, but not the way I expected, because I was able to install and open AutoCAD 2016 this time, though i got the BSOD after a few minutes of use, again.

    I must say my computer is brand new (2 weeks) Toshiba Satellite C5168-4K and AutoCAD is one of the first programs I'm trying to install. I'm running Windows 10. Every BSOD I've got so far has been a DRIVER_POWER_STATE_FAILURE, so that's a common factor between all of them. I'm not having this issues addressed with other programs, so I'm guessing it's some driver or so.

    The DM Log Collector file is attached. If there is something you don't get from my post, tell me, English is not my native language but i can try and put things clearer if needed.

      My ComputerSystem Spec

  2. Posts : 5,720
    Windows 10 Pro X64 16299.192
       22 Jun 2016 #2

    The latest dump points to your Nvidia driver:

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    All I can suggest is to try some of the older drivers here: Drivers | GeForce

    Attachment 86393

    Attachment 86392

    See if any of them run better for you without BSOD.
      My ComputersSystem Spec

  3. Posts : 4
    Windows 10 64 bit
    Thread Starter
       22 Jun 2016 #3

    Thanks for the response, I'll try to install one of these drivers and try to reproduce the error. I have figured out from the dump file that the problem could be related with bad nvidia drivers, but haven't installed an old one. I'll yet you know how this goes.
      My ComputerSystem Spec

  4. Posts : 5,720
    Windows 10 Pro X64 16299.192
       22 Jun 2016 #4

    You may have to try different one to find one that works.

    One thing you might want to do is run sfc /scannow from a Elevated Command Prompt. See if it finds any problems and if so, what they are.
      My ComputersSystem Spec

  5. Posts : 4
    Windows 10 64 bit
    Thread Starter
       22 Jun 2016 #5

    I've made a scan by now, and my results were good. Here's a screenshot of the command prompt. Now I'll try with the old driver.

    Attachment 86417
      My ComputerSystem Spec

  6. Posts : 4
    Windows 10 64 bit
    Thread Starter
       26 Jun 2016 #6

    Well I'm gonna leave an update. I got forward and tried to analyze what could be wrong, and got to notice that my screen wasn't working properly, stuttering at times and then crashing my laptop again, but this time without even opening AutoCad. So with little research on the forum I got to the conclusion that having 2 graphics cards on my laptop was causing the problems. I read the solutions suggested on this thread:
    All of a sudden 2 new Driver Power State Failure BSOD have happened!! - Windows 10 Forums
    The problem is exactly the same and it's almost the same computer. What a coincidence.
    I got it working by replacing the nvidia driver from Toshiba's page, and I'm yet to found if I can get everything working. So far I haven't been able to reproduce the BSOD, but if I know anything I'll let you know. Thanks for the help!
      My ComputerSystem Spec

  7. Posts : 5,720
    Windows 10 Pro X64 16299.192
       27 Jun 2016 #7
      My ComputersSystem Spec


Related Threads
Windows 10 Version 1511 (Updated Apr 2016) at MSDN Release Date: 5/23/2016 81572 10586.0.TH2_REFRESH.160426-1409 - "APRIL UPDATE" REVISION RELEASE Source:
BSOD while using any Office 2016 Applications in BSOD Crashes and Debugging
After a few seconds, minutes, or hours of using any of the Office 2016 applications, my computer crashes with BSOD. I got this Laptop around 2 months ago. I believe all the information on my system is in the attached zip file. If not, please let...
Solved BSOD Festival 2016 in BSOD Crashes and Debugging
Hi everyone, Here is my problem. Saturday, my PSU died and I had to replace it (I tested it and it was RIP). After putting the new PSU in, the machine booted, but I was greeted with a BSOD before getting to the desktop, then my...
Hello. I have problem while playing games, i get bsod "WHEA_UNCORECTABLE_ERROR", bluescreen viewer blames hal.dll and ntoskrnl.exe. I have tired many solutions, did clean install of windows 8.1 and upgraded to 10, reseted bios, changed voltage on...
What about it? I'd like more information about it ! I've been install it from weeks, but I can't install AutoCad Elelctrical and Connectfy because of NET4.5. Please all, any information.....
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:05.
Find Us