Windows 10: I'm getting System Service Exception (asmtxhci.sys) on my computer...

Page 2 of 2 FirstFirst 12

  1. Posts : 13,421
    Windows 10 Pro
       22 Jun 2016 #11

    Hi kimghob,

    If you cannot download updates then do not bother to try it again until your system becomes more stable.

    I would recommend that you try 2 things,
    1. Update the BIOS, read the user manual for how you can do this http://dlcdnet.asus.com/pub/ASUS/mb/..._Formula-Z.pdf

    2. Install the USB controller drivers that ASUS provides for your motherboard. Did Windows install those? The current installed are newer than the onces ASUS provides.
    Code:
    6: kd> lmvm asmtxhci
    Browse full module list
    start             end                 module name
    fffff800`6bcb0000 fffff800`6bd20000   asmtxhci T (no symbols)           
        Loaded symbol image file: asmtxhci.sys
        Image path: \SystemRoot\System32\drivers\asmtxhci.sys
        Image name: asmtxhci.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Feb 04 08:22:05 2016 (56B2FC1D)
        CheckSum:         0007677A
        ImageSize:        00070000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    6: kd> lmvm asmthub3
    Browse full module list
    start             end                 module name
    fffff800`6c470000 fffff800`6c496000   asmthub3 T (no symbols)           
        Loaded symbol image file: asmthub3.sys
        Image path: \SystemRoot\System32\drivers\asmthub3.sys
        Image name: asmthub3.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Sep 10 11:38:17 2015 (55F14F89)
        CheckSum:         0002C98D
        ImageSize:        00026000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  2. Posts : 5,716
    Windows 10 Pro X64 16299.192
       22 Jun 2016 #12

    That's what I was afraid of. Go ahead with the ram test and driver verifier (if needed). Let's see if we can get it to run well enough to get updates applied.
      My ComputersSystem Spec

  3.    22 Jun 2016 #13

    It isn't allowing for me to do much of anything on there, it keeps going down, I tried to go to ASUS and was going to download a couple of their programs, then the BSOD happened, over and over, not getting very far, very fast.
      My ComputerSystem Spec


  4. Posts : 5,716
    Windows 10 Pro X64 16299.192
       22 Jun 2016 #14

    Try booting to Safe Mode with Networking.
    See what you can do from there.

    Click Start then click on the Power icon.
    Hold down the Shift key and click on Restart.
      My ComputersSystem Spec

  5.    22 Jun 2016 #15

    Ztruker said: View Post
    Try booting to Safe Mode with Networking.
    See what you can do from there.

    Click Start then click on the Power icon.
    Hold down the Shift key and click on Restart.
    Okay, I will try that, otherwise, I cannot do any downloads what-so-ever, as it goes down now every 2 mins. I'm just posting off my Chromebook to respond to all posts.

    If push comes to shove, I might have to take it into Fry's Electronics to have them check each piece of hardware in a second computer, that they know works. Just to find out if it is something in my hardware and not a software problem.
      My ComputerSystem Spec


  6. Posts : 13,421
    Windows 10 Pro
       23 Jun 2016 #16

    The BIOS can be flashed by downloading from a different system and booting to the BIOS on the pc.

    The drivers may be downloaded too through a different system, installing can be fast too depending on the speed of your system.
      My ComputersSystem Spec


 
Page 2 of 2 FirstFirst 12

Related Threads
System Service Exception (netro.sys) in BSOD Crashes and Debugging
Hello. This problem only happened when I started streaming on Twitch TV. When I am playing CS:GO, my screen turns blue and an error appear: System Service Exception (netro.sys). I want to know what can I do to fix this. This error only happens when...
system service exception rtkvhd64.sys in BSOD Crashes and Debugging
I have no idea... I tried reinstall many times... about 5 or more... I even use Acer driver and MS auto driver... still crash and no sound after using for awhile. I reinstall Windows and sometime I install driver manually and automatically...
System service exception in BSOD Crashes and Debugging
This happens when I exited a game while running Chrome and playing a video at the same time. 56384.
BSOD System service exception in BSOD Crashes and Debugging
I got a BSOD with "System service exception (dxgmms2.sys) when trying to play a game, after the first time it happened I ran it a couple more times and got it every time about 5 min in. I opened BlueScreenView and two (errors)? (dxgmms2.sys and...
system service exception atikmdag.sys in BSOD Crashes and Debugging
Hello guys How you doing? I was having win 8.1 but was getting bsod so i updated to win 10 but after updating my ati drivers, am getting the bsod again, sometimes during shut down or sometimes after switching on my laptop Please help as it...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:39.
Find Us