Windows 10: Frequent Bugcheck 116 (GeForce GTX 780 Ti)

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  1. Posts : 5,010
    Windows 10 Pro X64 15063.138
       23 Jun 2016 #11

    You should have the Mount option. That indicates some kind of problem, corruption possibly.

    Try the fix listed here, see if that works.: No option to mount .iso file : Windows10

    If not, try running sfc /scannow from a Elevated Command Prompt. See if it fixes any file corruption.
      My ComputersSystem Spec

  2.    24 Jun 2016 #12

    Ztruker said: View Post
    You should have the Mount option. That indicates some kind of problem, corruption possibly.

    Try the fix listed here, see if that works.: No option to mount .iso file : Windows10

    If not, try running sfc /scannow from a Elevated Command Prompt. See if it fixes any file corruption.
    Thank you for the Link, that resolved the missing 'mount' option for future reference. I had already run sfc /scannow .
    Now I just need to figure out how why the 1511 upgrade says the language (presumably English) doesn't match my system language (English UK).
      My ComputerSystem Spec


  3. Posts : 11,526
    Windows 10 Pro
       24 Jun 2016 #13

    There are many different English langages you could install, if the system says the system language is not the same you'll need double check the language.
      My ComputersSystem Spec

  4.    24 Jun 2016 #14

    axe0 said: View Post
    There are many different English langages you could install, if the system says the system language is not the same you'll need double check the language.
    Yes, you are correct - the problem is I know my system language is English UK - what I don't know is what language the Upgrade is trying to use, and it doesn't offer me a choice of language. I suspect it's English US (I followed the download link in the tutorial and downloaded Win10_1511_2_English_x64.iso ).
      My ComputerSystem Spec


  5. Posts : 11,234
    Windows 10 Pro
       24 Jun 2016 #15

    b20feb said: View Post
    Yes, you are correct - the problem is I know my system language is English UK - what I don't know is what language the Upgrade is trying to use, and it doesn't offer me a choice of language. I suspect it's English US (I followed the download link in the tutorial and downloaded Win10_1511_2_English_x64.iso ).
    You have downloaded wrong ISO. You should have Win10_1511_2_EnglishInternational_x64.iso

    English means US English, English International is the UK English ISO:Upgrade using different version of same basic language is possible but the OS language will be changed, for instance a UK (International) English Windows 10 can be upgraded with US English install media but the OS language will be switched from UK English to US English, or French Windows 10 can be upgraded with Canadian French install media, OS language switching to Canadian French.

    Upgrade using different base language is not possible. Swedish Windows 10 cannot be upgraded with Finnish Windows 10 install media.

    My suggestion is to download the correct ISO (English International).

    Kari
      My ComputerSystem Spec


  6. Posts : 11,234
    Windows 10 Pro
       24 Jun 2016 #16

    In addition to my previous post, something I forgot:

    You can always check the ISO version, edition, build and language simply by mounting it (double click the ISO), noting the virtual drive letter and then giving this command in an elevated Command Prompt:

    Code:
    dism /Get-WimInfo /WimFile:X:\sources\install.wim /index:1

    (Replace X: with actual drive ID letter. Replace install.wim with install.esd if you have an ESD based ISO.)

    It shows you all possible information:
      My ComputerSystem Spec

  7.    26 Jun 2016 #17

    Kari said: View Post
    You have downloaded wrong ISO. You should have Win10_1511_2_EnglishInternational_x64.iso

    English means US English, English International is the UK English ISO:Upgrade using different version of same basic language is possible but the OS language will be changed, for instance a UK (International) English Windows 10 can be upgraded with US English install media but the OS language will be switched from UK English to US English, or French Windows 10 can be upgraded with Canadian French install media, OS language switching to Canadian French.

    Upgrade using different base language is not possible. Swedish Windows 10 cannot be upgraded with Finnish Windows 10 install media.

    My suggestion is to download the correct ISO (English International).

    Kari
    Thank you so much for that Kari.
    Having now updated to 1511 English International without a hitch, I'm back to the original problem that started this thread - That is 0x00000116 in ntoskrnl.exe caused by dxgkrnl.sys.
    The addresses are different since upgrading, but are the same for each bugcheck:
    0x00000116 ntoskrnl.exe+1427a0 dxgkrnl.sys+146c9c
      My ComputerSystem Spec


  8. Posts : 11,526
    Windows 10 Pro
       26 Jun 2016 #18

    The addresses are pretty much always different, because the problem happens on a different part of the memory.

    Now that you're up to date we can focus on troubleshooting the BSODs
    Please run the DM Log Collector again and upload a new zip file.
      My ComputersSystem Spec

  9.    26 Jun 2016 #19

    axe0 said: View Post
    The addresses are pretty much always different, because the problem happens on a different part of the memory.

    Now that you're up to date we can focus on troubleshooting the BSODs
    Please run the DM Log Collector again and upload a new zip file.
    Uploaded as requested (BTW Revo Uninstaller got rid of Smart 6 thanks)Attachment 86859
      My ComputerSystem Spec


  10. Posts : 11,526
    Windows 10 Pro
       26 Jun 2016 #20

    Please update the BIOS to the most recent stable version
    X79-DELUXE | Motherboards | ASUS Global


    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 86863
    Code:
    2: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`eb2f0000 fffff801`ec025000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 03 05:11:28 2016 (5750F560)
        CheckSum:         00CEE995
        ImageSize:        00D35000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


 
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