Windows 10: BSOD when pc is under stress

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  1. Posts : 13
    Microsoft Windows 10 Pro 64-bit
       20 Jun 2016 #1

    BSOD when pc is under stress


    Hello,

    It has been a couple of months since my desktop computer started to having BSODs, usually when i'm playing.
    By now i'm almost certain it is hardware malfunction but can't really narrow out the faulty part.
    Things I've already tried:

    -Memtest -> No errors
    -SSD check -> No errors
    -GPU && CPU stress test (not at the same time) -> No crash.
    -Formatted 2 times.
    -Eye checked and no apparent burned/damaged parts.
    -Reinstalled and tried all types drivers.

    Would like some help.
    Thank you in advance
      My ComputerSystem Spec


  2. Posts : 12,286
    Windows 10 Pro
       22 Jun 2016 #2

    Hi acidbubble,

    Please be more specific in the tests you have performed, what tests did you run? Important is photos/screenshots for details one could easily miss.
    Before suggestions are given I would like details about the tests and results
    Why?
    • For the memory there are multiple tests, all of them use different algorithms and thus provide different results.
    • For the SSD, it is a drive and a drive has a few factors to look at before we can decide if it is or is not a possible cause.
    • For the GPU & CPU the most important is the temperature and in some cases also possible errors that may show up in the stress tests.


    FYI, it could very well be incompatibility given that your ASRock does not provide support for drivers after Windows 7.
    Incompatibility is not a thing that occurs immediately, it can occur at any time when a driver doesn't function properly anymore regardless of how many reinstallations and versions are tried.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 13
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       22 Jun 2016 #3

    axe0 said: View Post
    Hi acidbubble,

    Please be more specific in the tests you have performed, what tests did you run? Important is photos/screenshots for details one could easily miss.
    Before suggestions are given I would like details about the tests and results
    Why?
    • For the memory there are multiple tests, all of them use different algorithms and thus provide different results.
    • For the SSD, it is a drive and a drive has a few factors to look at before we can decide if it is or is not a possible cause.
    • For the GPU & CPU the most important is the temperature and in some cases also possible errors that may show up in the stress tests.


    FYI, it could very well be incompatibility given that your ASRock does not provide support for drivers after Windows 7.
    Incompatibility is not a thing that occurs immediately, it can occur at any time when a driver doesn't function properly anymore regardless of how many reinstallations and versions are tried.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

    Updated my system specs like you said. I thought the system specs where included in the .zip file.
    As for the tests, some of them I made a while ago so I don't recall all the details.


    For testing memory I runned memtest86 a whole night and there were no errors found,
    for the HD I runned HD Tune and there were no reports, the SSD I used samsung's software and an app named "SSD Life" and no errors too.


    As for temps, CPU doesn't pass 64 C and GPU 75C and it's summer right now.
    Attachment 86387
    Attachment 86380

    If there are any tests that I must do/redo tell me

    It doesn't seem to me that is motherboard driver compatibility, that because I have windows 10 installed for a year now and it only started trowing BSODs 6 months ago, like a month after buying my SSD.
      My ComputerSystem Spec


  4. Posts : 12,286
    Windows 10 Pro
       22 Jun 2016 #4

    I thought the system specs where included in the .zip file
    Many things like PSU, cooling, monitor and such are not included.

    The incompatibility was only mentioned to get prepared in case a motherboard driver would be a cause and the hardware appears to be fine

    Please run MemTest86+ per below instructions




    BSOD when pc is under stress Diagnostic Test BSOD when pc is under stress
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


  5. Posts : 5,101
    Windows 10 Pro X64 15063.483
       22 Jun 2016 #5

    Sure looks like memory. The latest dump 6/20 at 4:47PM has this

    Code:
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
      My ComputersSystem Spec


  6. Posts : 13
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       23 Jun 2016 #6

    It's done:

    Attachment 86501
      My ComputerSystem Spec


  7. Posts : 12,286
    Windows 10 Pro
       23 Jun 2016 #7

    Please boot in the BIOS and let us know what the voltage & timings of the memory is.
      My ComputersSystem Spec


  8. Posts : 13
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       23 Jun 2016 #8

    axe0 said: View Post
    Please boot in the BIOS and let us know what the voltage & timings of the memory is.
    In the BIOS:


    DRAM Frequency: DDR3-1333
    Timing: 9-9-9-24
    DRAM Voltage: 1.25V


    NB Voltage: 1.145V
    HT Voltage: 1.20V
    CPU VDDA Voltage: 2.56V
    PCIE VDDA Voltage: 1.81V
    SB Core Voltage: 1.10V
      My ComputerSystem Spec


  9. Posts : 12,286
    Windows 10 Pro
       24 Jun 2016 #9

    You need to increase the voltage, the lowest voltage (with XMP enabled) is 1.35V, without XMP it should be 1.5V
    http://www.kingston.com/datasheets/K...9D3LK2_8GX.pdf
      My ComputersSystem Spec


  10. Posts : 13
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       24 Jun 2016 #10

    axe0 said: View Post
    You need to increase the voltage, the lowest voltage (with XMP enabled) is 1.35V, without XMP it should be 1.5V
    http://www.kingston.com/datasheets/K...9D3LK2_8GX.pdf
    I changed the DDR3 Voltage on BIOS to 1.49V(the closest to 1.5V that was available). It seemed to improve, but after 1 hour of playing had another BSOD.

    Timings are now 9-9-9-27 btw.
      My ComputerSystem Spec


 
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