1.    18 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 4
    windows 10

    Driver power state failure.


    For some reason whenever i do something that uses my graphics card i get a BSOD. I disabled it to confirm that it was indeed causing me issues.

    Ive reflashed the bios, updated the driver, rolled it back and even did a complete reinstall to factory settings.

    I upgraded to Windows 10 as well to see if it would fix the issue but it has not done anything.

    The graphics card is a GTX 670m.

    Edit: Sometimes i will get the BSOD doing normal things such as browsing or even being on the desktop.

    Thanks
      My ComputerSystem Spec
  2.    18 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    The latest dump indicates a problem with nvlddmkm.sys:
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    The driver is old: Tue Aug 28 03:52:38 2012

    According to the output of dxdiag, you have a Intel(R) HD Graphics 4000.
    You also have a NVIDIA GeForce GTX 670M but it doesn't appear to be the active video card. Update that driver to the latest WHQL version which is 368.39.

    Looks like the Intel is onboard and the Nvidia is a PCI-E card.
      My ComputersSystem Spec
  3.    19 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    Thanks for the quick response.

    Do you think updating the driver to the latest version will fix the issue? Ive tried old drivers as well as new drivers and i still get the same error no matter what i am doing.

    The only way i dont get a BSOD is when i disable the card in device manager altogether.
    Quote Originally Posted by Ztruker View Post
    The latest dump indicates a problem with nvlddmkm.sys:
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    The driver is old: Tue Aug 28 03:52:38 2012

    According to the output of dxdiag, you have a Intel(R) HD Graphics 4000.
    You also have a NVIDIA GeForce GTX 670M but it doesn't appear to be the active video card. Update that driver to the latest WHQL version which is 368.39.

    Looks like the Intel is onboard and the Nvidia is a PCI-E card.
      My ComputerSystem Spec
  4.    19 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    I just tried to upgrade to the latest driver and received another BSOD: "irql driver_not_less_or_equal", ive attatched the dmp files and what not once again.


    Quote Originally Posted by Spzbt View Post
    Thanks for the quick response.

    Do you think updating the driver to the latest version will fix the issue? Ive tried old drivers as well as new drivers and i still get the same error no matter what i am doing.

    The only way i dont get a BSOD is when i disable the card in device manager altogether.
      My ComputerSystem Spec
  5.    19 Jun 2016 #5
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,251
    Windows 10 Pro X64 15063.483

    Don't know what to tell you about the Nvidia card.

    Are your System Specs correct? It says you have a MSI GT70 0NC which is a laptop and would not have 4 memory slots of room for a Nvidia card. See here: How to fill out System Specs for tenforums.
    See here: System Specs - Fill in at Ten Forums


    I did notice you are using mismatched memory modules though, that may be a possible cause for some of your problems. BANK0 looks to be different than what is in BANK1, 2 and 3. As a test, remove what is in BANK0 (the mismatched DIMM) and BANK2 so you have 8GB in BANKS 1 and 3. Run and test, see what that shows you.

    If better then replace the BANK0 DIMM with another that is the same as what was in BANK1, 2 and 3, which is like the following on Ebay:

    Elixir 4GB 2Rx8 PC3 12800S DDR3 SODIMM 1600MHZ 204 PIN OEM M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0042h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 0 bits
    Data Width 0 bits
    Size [Not Populated]
    Form Factor 09h - DIMM
    Device Set [None]
    Device Locator ChannelA-DIMM0
    Bank Locator BANK 0
    Memory Type 02h - Unknown
    Type Detail 0000h -
    Speed 0MHz
    Manufacturer [Empty]
    Serial Number
    Asset Tag Number
    Part Number [Empty]

    [Memory Device (Type 17) - Length 34 - Handle 0043h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelA-DIMM1
    Bank Locator BANK 1
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0045h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelB-DIMM0
    Bank Locator BANK 2
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0047h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelB-DIMM1
    Bank Locator BANK 3
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI
      My ComputersSystem Spec
  6.    21 Jun 2016 #6
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    Hey, thanks for replying yet again.

    The laptop is indeed the MSI gt70 0nc. The card it came with is the gtx 670m. Everything with the laptop is how it came from the factory, I have not modified anything.

    I never had any issues on Windows 7..the issues started appearing after upgrading the video card driver to the latest driver (at the time) which introduced some vulkan api and the option to eject the card.

    Any ideas?

    Quote Originally Posted by Ztruker View Post
    Don't know what to tell you about the Nvidia card.

    Are your System Specs correct? It says you have a MSI GT70 0NC which is a laptop and would not have 4 memory slots of room for a Nvidia card. See here: How to fill out System Specs for tenforums.
    See here: System Specs - Fill in at Ten Forums


    I did notice you are using mismatched memory modules though, that may be a possible cause for some of your problems. BANK0 looks to be different than what is in BANK1, 2 and 3. As a test, remove what is in BANK0 (the mismatched DIMM) and BANK2 so you have 8GB in BANKS 1 and 3. Run and test, see what that shows you.

    If better then replace the BANK0 DIMM with another that is the same as what was in BANK1, 2 and 3, which is like the following on Ebay:

    Elixir 4GB 2Rx8 PC3 12800S DDR3 SODIMM 1600MHZ 204 PIN OEM M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0042h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 0 bits
    Data Width 0 bits
    Size [Not Populated]
    Form Factor 09h - DIMM
    Device Set [None]
    Device Locator ChannelA-DIMM0
    Bank Locator BANK 0
    Memory Type 02h - Unknown
    Type Detail 0000h -
    Speed 0MHz
    Manufacturer [Empty]
    Serial Number
    Asset Tag Number
    Part Number [Empty]

    [Memory Device (Type 17) - Length 34 - Handle 0043h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelA-DIMM1
    Bank Locator BANK 1
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0045h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelB-DIMM0
    Bank Locator BANK 2
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI

    [Memory Device (Type 17) - Length 34 - Handle 0047h]
    Physical Memory Array Handle 0040h
    Memory Error Info Handle [Not Provided]
    Total Width 64 bits
    Data Width 64 bits
    Size 4096MB
    Form Factor 0dh - SODIMM
    Device Set [None]
    Device Locator ChannelB-DIMM1
    Bank Locator BANK 3
    Memory Type 18h - Specification Reserved
    Type Detail 0080h - Synchronous
    Speed 1600MHz
    Manufacturer 830B
    Serial Number
    Asset Tag Number
    Part Number M2S4G64CB8HG5N-DI
      My ComputerSystem Spec

 


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