Windows 10: Here is my Dump file per instructions, Solved

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  1. Posts : 1,648
    Microsoft Windows 10 Home
       21 Jun 2016 #31

    transmaster said: View Post
    Trend Micro is uninstalled. I have run their anti-viral software since the mid-1990's. I have become increasingly unhappy with it. It has become bloatware. Trend Micro's password vault is a bad joke. Windows Defender is very good.
    All the security programs have their own pros and cons.
    Here we are uninstalling Trend Micro because a couple of its modules are flagged in the dumps, for the purpose of troubleshooting. If the uninstallation does not make any good, we will not have anything to say against Trend Micro.

    Let us see how it goes.
      My ComputerSystem Spec

  2.    21 Jun 2016 #32

    I looked it up and Tmevtmgr.sys file is a known issue with Trend Micro which can cause all of the BSOD types I have been getting. Even though I have uninstalled Trend Micro this file still is on my boot drive should I delete it?
    Last edited by transmaster; 21 Jun 2016 at 15:34.
      My ComputerSystem Spec

  3. Posts : 1,648
    Microsoft Windows 10 Home
       21 Jun 2016 #33

    If it is still there even after uninstalling Trend Micro, feel free to delete it.
      My ComputerSystem Spec

  4.    21 Jun 2016 #34

    This resides in the install file, After reading up on Trend Micro it is not going to be reinstalled. BitDefender is number 1 right now and has been for several years.
      My ComputerSystem Spec

  5.    23 Jun 2016 #35

    I seems my BSOD problem is finally solved. A note to Trend Micro told me the fix was to completely uninstall and reinstall the Trend Micro package. I am am going to give things a couple of weeks before I do that. If the BSOD resume I will know what to do. Thanks Arc, you fixed me up. I'll declare this issue solved.

    Now the only issue I have left is my screen freezing randomly necessitating a restart. Can you point to a thread here the covers this issue.
      My ComputerSystem Spec

  6. Posts : 1,648
    Microsoft Windows 10 Home
       23 Jun 2016 #36

    Well done on the BSOD issue.

    For the screen freezing issue, IMHO Performance Maintenance - Windows 10 Forums would be the best place.
      My ComputerSystem Spec

  7.    24 Jun 2016 #37

    looks like I spoke too soon; woke up to this BSOD this morning;

    From "WhoCrashed":
    On Fri 6/24/2016 07:24:19 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\062416-26625-01.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800C91CE71C, 0xFFFFD001334499C0, 0x0)
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    What Driver????? I guess I can run the Driver Verifier again and this time configure it correctly. This is getting very, very, very..........very old. Gosh I miss XP it ran, and ran, and ran. But Windows 10 has WASPI which the Radeon graphic's card uses with it's AMD True Audio feed to the Onkyo AVR, great sound.
    Phooey I built this PC to be the hotrod I have always wanted, not that I needed it I just wanted it. I would have just purchased an iMac but I have been a PC man for 35 years it is hard to change.

    Mean while........
    Siri talking from the iPad is saying come to Apple

      My ComputerSystem Spec

  8. Posts : 1,648
    Microsoft Windows 10 Home
       24 Jun 2016 #38

    Let us see the crash dump?
      My ComputerSystem Spec

  9.    24 Jun 2016 #39

    Looked at what "WhoCrashed":told me and it picked up on the Trend Micro Problems, and it also showed problems earlier with the drivers for the Radeon P9 380 graphic card. blew those out and reinstall them. I will get the crash dump for you. .
      My ComputerSystem Spec

  10.    24 Jun 2016 #40

    OK lets get this is the correct thread......

    Here is the requested dump file.

    Attachment 86612
      My ComputerSystem Spec

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