Critical Structure Error


  1. Posts : 1
    Windows 10
       #1

    Critical Structure Error


    Hello!

    I dont know much about computers so please help me.
    New PC bsods every now and then with critical structure error. I have the zip file thingy so please give me advise on what to do Thanks!
    Attachment 85683
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    Latest dump has this:
    Code:
    BugCheck 109, {a3a01f58fd48f648, b3b72bdf4fcab905, fffff9607f1aa709, c}
    
    Probably caused by : memory_corruption
    Followup: memory_corruption
    Also
    Code:
    ffffd000`25eac5c8  fffff801`d058d9daUnable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\22.6.0.142\Definitions\BASHDefs\20160613.001\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
     BHDrvx64+0xad9da
    May be one cause or two separate problems. Lets address the memory corruption first.

    Looks like you are overclocking your CPU a bit. Please reset all clock speeds to normal, non OC settings until these problems are resolved.

    Test RAM:
    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    You can stop the test after you see the first error appearing :) If errors, follow this tutorial to see how you can find out what exactly is causing the errors.
      My Computers


 

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