Windows 10: BSOD after installing new power supply


  1. Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       17 Jun 2016 #1

    BSOD after installing new power supply


    Attachment 85517

    i7-930
    MSI GeForce 660ti
    Dell XPS 9100
    Windows 10 Home

    After having my computer's old power supply die I just installed a new one today to get the system up and running. In the time since then multiple ks.sys crashes have occurred. Including when I first booted the computer up with the new power supply. When I tried changing the port on the USB hub from my monitor it seemed to crash every couple of minutes, and after changing it back to the other USB port in the motherboard the system has stayed on although the microphone in the monitor and one of the USB ports on the monitor are not working properly.
      My ComputerSystem Spec


  2. Posts : 12,328
    Windows 10 Pro
       17 Jun 2016 #2

    Hi Lync3012,

    Welcome to the 10forums

    Please check Windows Update for the Windows 10586 update, it is recommended to update your installation as updates may fix your problem

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       17 Jun 2016 #3

    OK I went and Updated Windows 10 to Windows 10586 Update and it appears to have fixed one of the problems that was occurring. The second USB port on the back of my monitor is now working.

    However when I move the USB cable running from the monitor to a different USB hub on the motherboard it runs into a Ks.sys error again and goes to restart the computer. I am adding an updated log here in response to the crash.

    Attachment 85597
      My ComputerSystem Spec


  4. Posts : 12,328
    Windows 10 Pro
       17 Jun 2016 #4

    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My ComputersSystem Spec


  5. Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
       17 Jun 2016 #5

    Attachment 85603

    Hopefully that is the information needed. I look forward to any suggestions or if there is something more that needs to be done to help get the information needed.
      My ComputerSystem Spec


  6. Posts : 12,328
    Windows 10 Pro
       17 Jun 2016 #6

    There are no dumps, that is why I suggested to check the settings.
      My ComputersSystem Spec


 

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