Windows 10: Occasional BSOD / freeze

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  1. Posts : 4,999
    Windows 10 Pro X64 15063.138
       11 Jul 2016 #41

    Please try uninstalling your anti-virus, Avira and run with the built-in Windows Defender for awhile, see if that resolves this.
      My ComputersSystem Spec

  2.    11 Jul 2016 #42

    Done. Just had another one, wdf01000.sys.
      My ComputerSystem Spec


  3. Posts : 4,999
    Windows 10 Pro X64 15063.138
       12 Jul 2016 #43

    Dump indicates a problem with sshid.sys:
    Code:
    BugCheck 1E, {ffffffffc000001d, fffff800dcdb1167, fffff8006d999740, ffffe0002d5b5000}
    
    *** WARNING: Unable to verify timestamp for sshid.sys
    *** ERROR: Module load completed but symbols could not be loaded for sshid.sys
    This belongs to SteelSeries Engine. Looks like some kind of game environment, like Steam maybe.
    Please uninstall it for now and see if the problem goes away. If yes then look for a newer version or find a replacement.

    Also see this:
    Code:
    fffff800`6f7513d8  fffff800`dd358800Unable to load image iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0xb8800
    It belongs to Intel Matrix Storage Manager driver: 6/3/2015 4:38:57 AM C:\WINDOWS\system32\drivers\iaStorA.sys.

    You could try this one:
    Code:
    The compatible driver with Microsoft® Windows 10 is version 14.5.
     
    
    Intel® Rapid Storage Technology (Intel® RST) RAID Driver
    
    Intel® Download Center
      My ComputersSystem Spec

  4.    12 Jul 2016 #44

    I updated the SteelSeries software - that's my mouse, and it's something I use occasionally. Also installed the RST driver.
      My ComputerSystem Spec


  5. Posts : 4,999
    Windows 10 Pro X64 15063.138
       12 Jul 2016 #45

    Okay, let's see what happens.
      My ComputersSystem Spec

  6.    15 Jul 2016 #46

    So far so good...
      My ComputerSystem Spec

  7.    29 Jul 2016 #47

    Lol, so I was good for a couple of weeks and now it's starting again.
      My ComputerSystem Spec


  8. Posts : 4,999
    Windows 10 Pro X64 15063.138
       29 Jul 2016 #48

    Latest dump indicates a problem with iaStorA.sys.
    Code:
    ffffd000`781bc698  fffff800`127d32b7Unable to load image iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     iaStorA+0x432b7
    That belongs to Intel RST (Rapid Storage Technology) driver. The one installed is dated Wed Nov 04 05:27:49 2015.

    Try updating it to the latest level on the MSI web site:
    Support For Z97S SLI Krait Edition | MSI USA | Motherboard - The world leader in motherboard design

    Attachment 92922
      My ComputersSystem Spec

  9.    30 Jul 2016 #49

    Okay, so I've already got that installed and downloaded - the version of RST I have right now is 14.8.0.1042, opposed to 14.5.0.1081 which is what's included on MSI's site. Should I install the older version still? Also, since all of these driver issues are kept on my SSD, could it be that the drive itself is malfunctioning?
      My ComputerSystem Spec


  10. Posts : 4,999
    Windows 10 Pro X64 15063.138
       30 Jul 2016 #50

    Yes, the SSD could cause this. Check and see if the SSD Firmware is up to date. Click on Firmware Update in Samsung Magician.

    I have the same drive and when I did this an update was available.

    Attachment 93107
      My ComputersSystem Spec


 
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