Getting BSoD at five past every hour


  1. arrowM
    Posts : 1
    Windows 10 Home (64 bit)
       New #1

    Getting BSoD at five past every hour


    I've been having trouble with my Windows 10 (64 bit) desktop computer. At 5 past every hour, without fail, it gets BSoD. Doesn't matter how long the computer has already been on for, and it doesn't matter what I'm doing on the computer. If it's 10:05, 2:05, 3:05, or whatever, it crashes. This just started happening last night.

    I realized the crash pattern once I installed BlueScreenView and saw that each of the minidump files were timestamped with the same XX:05 time. Also, in all the crash files, the main culprits listed are either "ntoskrnl.exe", "aswSnx.sys", or both. The only exception is the first one (happened 6/15/2016 at 9:05:16 PM), which also lists "k57nd60a.sys" as a culprit.

    To clarify, each BSoD has been classified as SYSTEM_SERVICE_EXCEPTION.

    UPDATE: Within the Task Scheduler I found a task called "GoogleUpdateTaskMachineUA" that was scheduled to start at 2:05 am every day and then repeat every hour for a duration of 1 day. The last time it was carried out was 9:05 pm yesterday, which exactly coincides with the first instance of the BSoDs. I disabled it and it seems to have stopped the BSoDs from happening. Now the question is, how can I fix the task so that it works properly? Because I'd ideally like to still have it running in order to keep my Google Apps updated.
    Last edited by arrowM; 16 Jun 2016 at 19:09.
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  3. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #2

    The last dump indicates a problem with k57nd60a.sys
    Code:
    ffffd000`356c4fe8  fffff801`0c37669bUnable to load image \SystemRoot\System32\drivers\k57nd60a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for k57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
 k57nd60a+0x4669b
    That belongs to Broadcom NetLink (TM) Gigabit Ethernet Driver

    See the post from Trouble in this thread: No Internet Connection | Windows 10 Forums
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