Windows 10: Bsod - whea_uncorrectable error

  1.    15 Jun 2016 #1

    Bsod - whea_uncorrectable error


    Hi everyone!

    I'm running a new build that was working for two days before it started crashing and giving me multiple BSOD. Mostly when I'm using After Effects but a lot of the times when I'm using other applications too. Please advise!
      My ComputerSystem Spec


  2. Posts : 12,346
    Windows 10 Pro
       17 Jun 2016 #2

    Hi nuclear2016,

    Welcome to the 10forums

    The error 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture) means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.

    The error is reported on the L2 cache of the CPU, the differences in cores is remarkeable.
    This could indicate a possible faulty CPU, but I would recommend that you run the tests to verify and ensure nothing else is faulty.
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00005a00138
    Section       @ ffffe00005a002c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 16 Bank 17)
      Status      : 0xbe200000000b110a
      Address     : 0x0000000130300040
      Misc.       : 0x50fe201095000086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00043400138
    Section       @ ffffe000434002c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 19 Bank 17)
      Status      : 0xbe200000000b110a
      Address     : 0x00000002b04a9c40
      Misc.       : 0x40fe20508119c086
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0003cc21138
    Section       @ ffffe0003cc212c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 37 Bank 17)
    
      Status      : 0xbe200000000b110a
      Address     : 0x000000012e079c00
      Misc.       : 0x40fe2010931a4086



    Bsod - whea_uncorrectable error STOP 0x124 Troubleshooting Bsod - whea_uncorrectable error
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Bsod - whea_uncorrectable error ONE Bsod - whea_uncorrectable error
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    Bsod - whea_uncorrectable error TWO Bsod - whea_uncorrectable error
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    Bsod - whea_uncorrectable error THREE Bsod - whea_uncorrectable error
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Post screenshots/photos of the test results

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    Bsod - whea_uncorrectable error FOUR Bsod - whea_uncorrectable error
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.



    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


 

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