Windows 10: VIDEO_TDR_FAILURE (nvlddmkm.sys) unable to boot Solved


  1. Posts : 2
    Microsoft Windows 10 Professional Build 10586
       15 Jun 2016 #1

    VIDEO_TDR_FAILURE (nvlddmkm.sys) unable to boot


    Dear Windows Ten Forum guys,

    I am having trouble booting my system after BSOD saying VIDEO_TDR_FAILURE. I have quite an old system i built myself. It ran Windows Vista / Windows 7 without any problems. I did even some gaming back in the days.

    Recently I decided to move to Windows 10. I did a clean installation to a new SSD disk. System has been running without any noticable problem for about a month or so, just like Windows 7 did - without the gaming tho... The system runs 24/7 I rarely even restart - only Windows Update does, most of the time it sits at login screen, only some file sharing is on.

    One day i just wanted to quickly log in I got BSOD VIDEO_TDR_FAILURE and I could not boot the system since then. Mr. Google pointed me to this forums. I followed some advices. I was able to uninstall NVidia drivers using Display Driver Uninstaller as advised in numerous posts. I am able to boot the system using generic Microsoft driver.

    Problem is I can't install the drivers. When i try to install them in normal mode the screen goes black (monitor even off) and the system reboots after a while into normal mode again with no sign of Nvidia drivers. When I try to install the drivers in safe mode the installation is ok, but I can't boot the system after that. I did try to install the newest drivers 341.95 as well as 341.92 and 341.74 (oldest i could find on Nvidia website)

    The boot process looks ok for a while, but then the screen goes black (monitor off) and after a while it throws a BSOD (VIDEO_TDR_FAILURE / DPC_WATCHDOG_VIOLATION). Sometimes it just sits there with black screen and I lose my patience and restart.


    I did even try to boot Live Ubuntu and it looked ok - I did not do any further testing tho

    My question now is:

    Should I get a new GPU or am I missing something?

    Thank you in advance
    JirkaBitr
      My ComputerSystem Spec


  2. Posts : 13,437
    Windows 10 Pro
       17 Jun 2016 #2

    Hi JirkaBitr,

    Welcome to the 10forums and my apologie for the delay, since last patchday we get a lot of new threads that we just cannot handle within a certain amount of time.

    I would ask you to try to update your BIOS
    Support For X58 Platinum | MSI Global | Motherboard - The world leader in motherboard design
    If a BIOS update doesn't do the job, please try to reseat the GPU in the same and/or different slot.
    When reseating in the same and different slot doesn't help either then I recommend to borrow a GPU to ensure the motherboard isn't failing.
      My ComputersSystem Spec


  3. Posts : 2
    Microsoft Windows 10 Professional Build 10586
    Thread Starter
       04 Jul 2016 #3

    axe0 said: View Post
    Hi JirkaBitr,

    Welcome to the 10forums and my apologie for the delay, since last patchday we get a lot of new threads that we just cannot handle within a certain amount of time.

    I would ask you to try to update your BIOS
    Support For X58 Platinum | MSI Global | Motherboard - The world leader in motherboard design
    If a BIOS update doesn't do the job, please try to reseat the GPU in the same and/or different slot.
    When reseating in the same and different slot doesn't help either then I recommend to borrow a GPU to ensure the motherboard isn't failing.

    Hi axe0,

    thank you for your time and effort.
    I tried all your suggestions, BIOS update nor card reseating helped, it was still the same.
    After a while of hesitation since a got nowhere to borrow a card I got a new one and it did the job. I was able to boot the system, install the drivers and even run a game for some time.

    It is safe to say the cause was a broken GF card. RIP GTX285 :-D

    Thank you again.
    JirkaBitr
      My ComputerSystem Spec


  4. Posts : 13,437
    Windows 10 Pro
       04 Jul 2016 #4

    I'm glad to hear this :)

    You're welcome :)
      My ComputersSystem Spec


 

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