Bluescreens / Freezes

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  1. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #11

    What about the BIOS update and Chipset drivers?

    Also, please upload the other log file. If you zip it first then upload the resultant .zip file it should be allowed here.

    The log file had this in it:

    Code:
    04:59:13:402:     Installing 'ME_MEI_Drivers_x64.msi'
    2016:06:17 04:59:13:406:       Properties 'PRODUCTFOLDER32="C:\Program Files (x86)\Intel\Intel(R) Management Engine Components" REBOOT=ReallySuppress REINSTALL=ALL REINSTALLMODE=dmus'
    2016:06:17 04:59:13:409:       Setting MSI log file to 'IntelME_MSI.log'. Verbosity level is 4096
    2016:06:17 04:59:13:612:       Return code: 1603
    This was fixed in this thread: Can't install (update) Intel ME_11.0.0.1158 Fat... |Intel Communities
    3rd post from the bottom.

    YseGuy Apr 28, 2016 3:44 PM (in response to OC-Master-Race) You have one option left - try to install the driver manually via Windows Device Manager (ie without the setup program). The respective extracted driver can be found here.

    Please remove (uninstall) any other version of the software before trying this one.
      My Computers


  2. Posts : 9
    Windows 10 Pro N 64 Bit
    Thread Starter
       #12

    Ztruker said:
    What about the BIOS update and Chipset drivers?

    This was fixed in this thread: Can't install (update) Intel ME_11.0.0.1158 Fat... |Intel Communities
    3rd post from the bottom.
    Hey BIOS is up to date and after uninstalling the MEI driver in the device manager i was actually able to just run the setup again from MEI-Win7-81-10_V11001136 chipset driver from the Asus website. No idea what fixed the issue with the Fatal error. So all drivers are up to date for sure now.

    Also i just uninstalled Intel(R) Core(TM) 4xxxU and 4xxxY Processor Line Power Engine Plug-in from the device manager.

    The hswultpep.sys driver is gone now and everything works as usual.

    Will report back if bluescreens/freezes still happen.
    Last edited by lyrala; 18 Jun 2016 at 21:26.
      My Computer


  3. Posts : 9
    Windows 10 Pro N 64 Bit
    Thread Starter
       #13

    Still freezing ...
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #14

    If you get another BSOD, run DM_Log_collector again and post zip here please.
      My Computers


  5. Posts : 9
    Windows 10 Pro N 64 Bit
    Thread Starter
       #15

    Ztruker said:
    If you get another BSOD, run DM_Log_collector again and post zip here please.
    Took out a RAM just to test some stuff now it's the first time i got a Blue screen again and it's a new one!
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #16

    Noting of use in the new dump. It points to ntkrnlmp.exe which is definitely not the cause.

    Time to give Driver Verifier a try:

    Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.

    What we're looking for is a BSOD with a mini dump that will tell us what driver caused it.
      My Computers


 

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