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  1.    14 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 9
    Win 10

    WHEA UNSOLVABLE ERROR and CLOCK WATCHDOG ERROR


    Both the above errors have been displayed. My computer has never done this before nor does it do it on any game now except Overwatch. The watchdog error would occur on average once an hour (though I've gone whole gaming sessions without seeing it and I've had it happen 3 times in the same hour). Today, though, the whea error showed up, and this one happened twice in quick succession, so I finally decided to get this damn thing fixed. I originally had 4.9 ghz/core overclock in my quad core with a corresponding voltage and never had a problem. I've lowered my OC and voltage twice now to no avail. What the hell is going on and, more importantly how can I get it to stop doing this so I can play my favorite game in peace? Below is the diagnostic report that was created by the program I downloaded on these forums.
      My ComputerSystem Spec
  2.    15 Jun 2016 #2
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Revert back all overclocking to stock & do not overclock while troubleshooting.

    Remove following programs and revert back the changes they made using a backup like a restore point prior the use.
    Code:
    Start Menu\Programs\Advanced SystemCare    Public:Start Menu\Programs\Advanced SystemCare    Public
    Start Menu\Programs\Driver Booster 3    Public:Start Menu\Programs\Driver Booster 3    Public
    Start Menu\Programs\IObit Malware Fighter    Public:Start Menu\Programs\IObit Malware Fighter    Public
    Start Menu\Programs\IObit Uninstaller    Public:Start Menu\Programs\IObit Uninstaller    Public
    Start Menu\Programs\Smart Defrag    Public:Start Menu\Programs\Smart Defrag    Public
    Free up space on your C partition until at least 15% free space, due to the lack of free space your system cannot write information properly.


    Your system thinks there is a hardware error, it can occur because of
    • overclocking,
    • dust,
    • improper cooling,
    • incompatibility,
    • certain software (mainly software from laptop/mainboard manufacturer),
    • faulty hardware,
    • drivers,
    • improper seating,
    • etc.
      My ComputersSystem Spec
  3.    16 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 9
    Win 10
    Thread Starter

    Thank you for your quick reply. I followed your instructions. Unfortunately, they didn't work. The file below is the report from the program immediately after the latest bsod.
      My ComputerSystem Spec
  4.    17 Jun 2016 #4
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please check for MSI for BIOS updates.
    https://www.msi.com/Motherboard/supp...html#down-bios

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec
  5.    18 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 9
    Win 10
    Thread Starter

    CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
    GenuineIntel
    64 bit
    1024 KB L2
    4701 MHz
    4 cores
    BFEBFBFF000306C3
    6144 KB L3
    4 Logical Processors

    Motherboard: MSI
    Base Board
    Z97 PC Mate(MS-7850)
    1.0
    To be filled by O.E.M.
    Removable: False
    Replaceable: True

    BIOS: American Megatrends Inc.
    V4.10
    8/11/2015

    Memory 1: 8.00 GB
    BANK 1
    4.00 GB
    1315
    DIMM
    Unknown
    CT51264BA160BJ.C8F
    319623C8

    Memory 2: 8.00 GB
    BANK 3
    4.00 GB
    1315
    DIMM
    Unknown
    CT51264BA160BJ.C8F
    319623C9

    Hard Disk: Microsoft Storage Space Device
    Fixed hard disk media
    Partitions: 1
    {2bdf99b2-ca77-4909-9d5b-3b385401971a}
    929.97 GB

    Hard Disk 2: Samsung SSD 850 EVO 250GB
    Fixed hard disk media
    Partitions: 3
    S21NNXBGA35874D
    232.88 GB

    Logical Disk: C:
    Local Fixed Disk
    Local Disk
    Fixed hard disk media
    NTFS
    232.33 GB
    741EEF19

    Logical Disk: D:
    Local Fixed Disk
    HDD
    Local Disk
    Fixed hard disk media
    NTFS
    929.87 GB
    4EE10C1A

    Sound card 1: Logitech Headset G series
    Logitech G430 Gaming Headset

    2: Realtek
    Realtek High Definition Audio

    3: NVIDIA
    NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

    4: NVIDIA
    NVIDIA High Definition Audio

    Graphics: VideoController1
    NVIDIA GeForce GTX 750 Ti
    GeForce GTX 750 Ti
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    1920 x 1080 x 4294967296 colors
    50 Hz
    75 Hz
    10.18.13.6839
    6/2/2016

    Network: Realtek
    Realtek PCIe GBE Family Controller
    Ethernet 802.3
    D8:CB:8A:CA:1A:F7
    Ethernet
    Connected
    Enabled: True

    OS: Microsoft Windows 10 Home 64-bit
    10586 Multiprocessor Free
    English (United States) - English (United States)
    1/16/2016 4:51:41 PM
    -420
    \Device\HarddiskVolume2
    \Device\HarddiskVolume4
    C:
    C:\Windows
    C:\Windows\system32
    7.95 GB

    My PSU is this: CORSAIR CX series CX500 500W 80 PLUS BRONZE Active PFC ATX12V EPS12V Power Supply - Newegg.com
    Cooler: CORSAIR Hydro Series H50 120mm Quiet Edition Liquid CPU Cooler - Intel Only - Newegg.com
    Mouse: Razer Naga MMO Gaming Mouse - Newegg.com
    Keyboard: Logitech G410 Atlas Spectrum RGB Tenkeyless Gaming Keyboard - Newegg.com
    Monitor: Acer H6 Series H226HQLbid Black 21.5 - Newegg.com
    Case: DIYPC Solo-T1-R Black USB 3.0 ATX Mid Tower Gaming Computer Case with 2 x Red Fans Pre-installed - Newegg.com
    Headphones: G430 7.1 Surround Sound Gaming Headset - Logitech
    Last edited by AMagicFly; 19 Jun 2016 at 00:04.
      My ComputerSystem Spec
  6.    19 Jun 2016 #6
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please fill them in in your system specs and do not post them in a reply.
      My ComputersSystem Spec
  7.    19 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 9
    Win 10
    Thread Starter

    Done.
      My ComputerSystem Spec
  8.    19 Jun 2016 #8
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Have you had any BSODs after updating the BIOS?
      My ComputersSystem Spec
  9.    19 Jun 2016 #9
    Join Date : Jun 2016
    Posts : 9
    Win 10
    Thread Starter

    Yes. Twice during a total of an hour of gameplay.
      My ComputerSystem Spec
  10.    19 Jun 2016 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    When you get another BSOD, run the DM Log Collector again and upload the new zip file. This counts for everytime you want to post that you've had another BSOD

    It would be preferrable if you add description into your reply about what happened and what you were doing so we may be able to find anything related to the cause.
      My ComputersSystem Spec

 
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