Windows 10: BSOD Only when in sleep mode


  1. Posts : 2
    Windows 10 X64 PRO
       14 Jun 2016 #1

    BSOD Only when in sleep mode


    Greetings, I am experiencing some issues with my new PC Build. (PC Information in my profile and in the zip file)

    Motherboard - ASUS Z170-A
    Processor -
    Intel Core i7-6700K 8M Skylake Quad-Core 4.0 GHz LGA 1151 91W BX80662I76700K

    This may sound strange however, for the most part the PC runs fine, I can play games, I can stress test the heck out of it, everything I throw at this rig it chews it up.

    The problem occurs when the pc goes into sleep mode. If the Pc goes into sleep mode and something wakes it up, the machine Blue Screens.

    Troubleshooting Steps I've taken to try to resolve the issue.

    Ordered a duplicate motherboard
    Swapped the motherboard out
    Updated the bios to the latest on both motherboards
    Updated the firmware on all devices
    Updated the Nvidia drivers for the video card
    Disabled Fast boot in the bios
    Disabled fast boot in windows
    Disabled fast boot in bios and left fast boot enabled in windows
    Disabled fast boot in windows and disabled it in the bios
    Motherboard is not overclocked

    As a last ditch effort I went through the manual and looked at the supported memory.

    Current Memory = HyperX FURY 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2133 (PC4 17000) Desktop Memory Model HX421C14FBK2/16

    Ordered Memory to troubleshoot = Corsair Vengeance LPX 16GB DDR4 DRAM 3000MHz C15 Memory Kit for DDR4 Systems 2400 MT/s (CMK16GX4M2B3000C15B)

    Hoping the Processor isn't the issue.

    I am also considering returning the Asus motherboard and going with this one -
    Gigabyte LGA 1151 Z170 2-Way SLI UEFI DualBIOS ATX DDR4 ATX DDR4 NA Motherboards GA-Z170XP-SLI


    Thanks in advance for any assistance, I really appreciate it as I am stumped.
      My ComputerSystem Spec


  2. Posts : 12,347
    Windows 10 Pro
       16 Jun 2016 #2

    Hi Lunchbox,

    Welcome to the 10forums

    The 0x9F crash means that a driver improperly changed its power state or did not change the power state at all.
    I have analyzed some dumps and it is notable that there are many different drivers causing problems in all those dumps, there is almost not a single one re-occuring at least a few times.
    This makes that I do not believe this is a driver issue, so many different drivers is impossible as the root cause unless there is something seriously wrong.
    As a standard thing I take a look at the partitioning and the hard drives and there is something interesting to see, the Samsung SSD 850 EVO. This SSD may be very good, but it is known for causing problems with the power options.
    There are a few options we could try to resolve this problem, but if none works then I recommend that you do not use sleep mode anymore.
    First ensure that the firmware of your SSD is up to date, you can check it with Samsung Magician
    Second, please remove the ASUS software, ASUS software is known for causing BSODs and has been flagged in either of the dumps.
    Code:
    0: kd> !irp ffffe001`04ad8340
    Irp is active with 9 stacks 5 is current (= 0xffffe00104ad8530)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe00101ce6400 00000000 fffff801f3a43980-fffff801f3a27150    
    	       \Driver\iaStorA	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000003
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00101cf8cd0 00000000 fffff801f3a43980-fffff801f3a27150 Success Error Cancel pending
    	       \Driver\ACPI	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0  1 ffffe001009eee40 00000000 00000000-00000000    pending
    	       \Driver\ACPI
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00104a3eaf0 00000000 fffff801f5fc2ff0-ffffe00104a3f310 Success Error Cancel pending
    	       \Driver\cdrom	cdrom!RequestProcessPowerIrpCompletion
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00104a3eaf0 00000000 fffff800c39840d8-ffffe0010489daf8 Success Error Cancel pending
    	       \Driver\cdrom	nt!PopRequestCompletion
    			Args: 00015400 00000001 00000004 00000003
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe0010489daf8    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    0: kd> !irp ffffe001`96d3b9d0
    Irp is active with 19 stacks 16 is current (= 0xffffe00196d3bed8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe0019b410620 00000000 fffff801ae0156e0-ffffe0019b2770d0    
    	       \Driver\USBHUB3	UsbHub3!HUBPDO_WdmPnpPowerIrpCompletionRoutineForAsynchronousCompletion
    			Args: 00000000 00000000 00000000 00000003
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe0019b410620 00000000 fffff801a9fa3980-fffff801a9f87150    
    	       \Driver\USBHUB3	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000003
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0019ac60990 00000000 fffff801add00890-ffffe0019b486ef0 Success Error Cancel pending
    	       \Driver\ACPI	AiChargerPlus
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e0 ffffe0019b486da0 00000000 00000000-00000000    
    	       \Driver\AiChargerPlus
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0019b5ce8d0 00000000 fffff800b0f280d8-ffffe0019e3ae880 Success Error Cancel pending
    	       \Driver\usbccgp	nt!PopRequestCompletion
    			Args: 00015400 00000001 00000004 00000003
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe0019e3ae880    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    0: kd> !irp ffffe000`97a14580
    Irp is active with 4 stacks 2 is current (= 0xffffe00097a14698)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe0009128c060 00000000 fffff80129b33980-fffff80129b17150    
    	       \Driver\pci	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000003
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe000923b1580 00000000 fffff80129e4d5a0-ffffd000bf4a17e0 Success Error Cancel pending
    	       \Driver\ACPI	dxgkrnl!DpiFdoPowerCompletionRoutine
    			Args: 00015400 00000001 00000004 00000003
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0009516c120 00000000 fffff8014c9230d8-ffffe00098252790 Success Error Cancel pending
    	       \Driver\nvlddmkm	nt!PopRequestCompletion
    			Args: 00015400 00000001 00000004 00000003
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe00098252790    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    0: kd> !irp ffffe001`7cb8fca0
    Irp is active with 4 stacks 2 is current (= 0xffffe0017cb8fdb8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffe00174995060 00000000 fffff8001bd03980-fffff8001bce7150    
    	       \Driver\pci	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000002
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00174993c40 00000000 fffff8001c442fb0-ffffe001778901a0 Success Error Cancel pending
    	       \Driver\ACPI	ndis!ndisSetDevicePowerDownComplete
    			Args: 00014400 00000001 00000004 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00177890050 00000000 fffff801091840d8-ffffe0017cbf0a60 Success Error Cancel pending
    	      Unable to load image e1d65x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1d65x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1d65x64.sys
     \Driver\e1dexpress	nt!PopRequestCompletion
    			Args: 00014400 00000001 00000004 00000002
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe0017cbf0a60    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    0: kd> !irp ffffe000684f4010
    Irp is active with 1 stacks 1 is current (= 0xffffe000684f40e0)
     No Mdl: No System Buffer: Thread ffffe000688dc3c0:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
    >[IRP_MJ_PNP(1b), IRP_MN_QUERY_CAPABILITIES(9)]
                0  0 ffffe000667af620 00000000 00000000-00000000    
    	       \Driver\HDAudBus
    			Args: ffffd0014a7af650 00000000 00000000 00000000
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


  3. Posts : 2
    Windows 10 X64 PRO
    Thread Starter
       16 Jun 2016 #3

    axe0 said: View Post
    Hi Lunchbox,

    As a standard thing I take a look at the partitioning and the hard drives and there is something interesting to see, the Samsung SSD 850 EVO. This SSD may be very good, but it is known for causing problems with the power options.
    There are a few options we could try to resolve this problem, but if none works then I recommend that you do not use sleep mode anymore.
    First ensure that the firmware of your SSD is up to date, you can check it with Samsung Magician
    Second, please remove the ASUS software, ASUS software is known for causing BSODs and has been flagged in either of the dumps.
    Axe0, thank you so very much for your assistance on this. I can't thank you enough. I will check this out this evening!
      My ComputerSystem Spec


 

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