Computer bsod, freezes, and turns off randomly

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  1. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #21

    The 6/21 @ 5:51 dump points to the Nvidia driver:

    Code:
    fffff801`01ae9178  fffff800`08afa6ebUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x22a6eb
    The 6/21 @ 6:18 indicates ScpVBus.sys
    Driver Description: Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus Driver
    I don't know what this is but it's quite old, dated 5/5/2013.

    Open a Elevated Command Prompt then run the following commands.

    driverquery > RunningDrivers.txt
    pnputil -e > oemDdrivers.txt


    Zip the two output .txt files

    From File Explorer, select RunningDrivers.txt and oemDdrivers.txt. Right click on them and select Send to then Compressed (zipped) folder. Call it MoreDrivertInfo.zip.

    Upload and attach here please. Not sure this will help but I'm hopeful.

    Meantime, see if you can find anything like Scp Dual Shock 3 Virtual Bus Driver on your PC.
    It may have something to with a Playstation.
      My Computers


  2. Posts : 41
    Windows 10 Pro
    Thread Starter
       #22

    Here is the zip file:

    Attachment 86211

    I installed some software a long time ago (1.5 years+ ago) that was supposed to connect a playstation controller onto a computer. It did not work, so I uninstalled everything (or I thought so...). I can't find anything as of now.
      My Computer


  3. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #23

    Install Everything Search and let it start after install, then enter ScpVBus.sys in the input area at the top. It will show you where it's located. Should be in C:\Windows\system32\drivers.

    You could try pnputil -d C:\Windows\system32\drivers\ScpVBus.sys from a Elevated Command Prompt, see if that deletes it for you.
      My Computers


  4. Posts : 41
    Windows 10 Pro
    Thread Starter
       #24

    I found it and deleted it. I will let you know what happens. Thanks again for your help :)
      My Computer


  5. Posts : 41
    Windows 10 Pro
    Thread Starter
       #25

    Another BSOD.


    Attachment 86234
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #26

    The oemDrivers.txt you uploaded still shows Scarlet Crush. If you ran that before you removed the SCP stuff, can you run it again and upload the zip.

    Code:
    Published name :            oem3.inf
    Driver package provider :   Scarlet.Crush Productions
    Class :                     Universal Serial Bus devices
    Driver date and version :   05/05/2013 1.0.0.103
    Signer name :               Bruce James
    
    Published name :            oem35.inf
    Driver package provider :   Scarlet.Crush Productions
    Class :                     System devices
    Driver date and version :   05/05/2013 1.0.0.103
    Signer name :               Bruce James
      My Computers


  7. Posts : 41
    Windows 10 Pro
    Thread Starter
       #27

    Here it is:

    Attachment 86422
      My Computer


  8. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #28

    The SCP stuff (Scarlet.crush) is still there. Let's see if we can get rid of it permanently;

    Open a Elevated command Prompt.
    Type pnputil.exe -d oem3.inf and press Enter.
    That should get rid of it. Run pnputil -e > oemDdrivers.txt again and post the output txt file.
      My Computers


  9. Posts : 41
    Windows 10 Pro
    Thread Starter
       #29

    I did what you said and here is the text file: Attachment 86520

    I got another BSOD after outputting this text file. Dump files:

    Attachment 86522
      My Computer


  10. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #30

    That got rid of the Scarlet stuff, but the zip you uploaded is empty. Can you try again, maybe run DM_Log_collector as Administrator?

    If that still doesn't give you a good zip file, zip up the most recent dump and upload it.
      My Computers


 

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