Windows 10: Windows 10 BSOD - unexpected_store_exception and critcal_process_died

  1.    13 Jun 2016 #1

    Windows 10 BSOD - unexpected_store_exception and critcal_process_died


    PC restarts every day about 3 times usually with one of the above mentioned BSOD errors. Am attaching the logs as required. Attachment 84861. It gets very frustrating because while I am working, it restarts and I end up losing all the unsaved work. Hopefully someone can help me here. The windows version is a windows insider version which was clean installed on a new hard drive.
      My ComputerSystem Spec


  2. Posts : 4,845
    Windows 10 Pro X64 15063.138
       13 Jun 2016 #2

    Please re-run the DM_LOg_collector,, there is a file missing (Genuine.txt).

    Never mind, I see you are running the latest Insider Preview.
      My ComputersSystem Spec


  3. Posts : 4,845
    Windows 10 Pro X64 15063.138
       13 Jun 2016 #3

    The only dumps in the zip file are old, from 5/7, 5/9 and 5/11. Nothing recent.
    Can you check C:\Windows\minidump and see if there are more? If yes, zip them up and upload herer please.
      My ComputersSystem Spec


  4. Posts : 4,845
    Windows 10 Pro X64 15063.138
       13 Jun 2016 #4

    The oldest dump says Memory Corruption. It would be good to test your RAM and your hard drive.

    Test RAM & Hard Drive:

    RAM:

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    You can stop the test after you see the first error appearing
    Follow this tutorial to see how you can find out what exactly is causing the errors.

    Hard Drive:

    Check the hard drive with the manufacturer's diagnostic tools.

    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics
      My ComputersSystem Spec

  5.    14 Jun 2016 #5

    Ztruker said: View Post
    The oldest dump says Memory Corruption. It would be good to test your RAM and your hard drive.

    Test RAM & Hard Drive:

    RAM:

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    You can stop the test after you see the first error appearing
    Follow this tutorial to see how you can find out what exactly is causing the errors.

    Hard Drive:

    Check the hard drive with the manufacturer's diagnostic tools.

    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics

    Thanks i'll give it a try. The new dumps are not being created for some reason. I'll check to see if it generates one today.
      My ComputerSystem Spec


  6. Posts : 4,845
    Windows 10 Pro X64 15063.138
       14 Jun 2016 #6
      My ComputersSystem Spec


 

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