Windows 10 BSOD - unexpected_store_exception and critcal_process_died


  1. Posts : 2
    Windwos 10
       #1

    Windows 10 BSOD - unexpected_store_exception and critcal_process_died


    PC restarts every day about 3 times usually with one of the above mentioned BSOD errors. Am attaching the logs as required. Attachment 84861. It gets very frustrating because while I am working, it restarts and I end up losing all the unsaved work. Hopefully someone can help me here. The windows version is a windows insider version which was clean installed on a new hard drive.
      My Computer

  2. Ztruker's Avatar
    Posts : 13,701
    Windows 10 Pro X64 21H1 19043.1266
       #2

    Please re-run the DM_LOg_collector,, there is a file missing (Genuine.txt).

    Never mind, I see you are running the latest Insider Preview.
      My Computers

  3. Ztruker's Avatar
    Posts : 13,701
    Windows 10 Pro X64 21H1 19043.1266
       #3

    The only dumps in the zip file are old, from 5/7, 5/9 and 5/11. Nothing recent.
    Can you check C:\Windows\minidump and see if there are more? If yes, zip them up and upload herer please.
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  4. Ztruker's Avatar
    Posts : 13,701
    Windows 10 Pro X64 21H1 19043.1266
       #4

    The oldest dump says Memory Corruption. It would be good to test your RAM and your hard drive.

    Test RAM & Hard Drive:

    RAM:

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    You can stop the test after you see the first error appearing :)
    Follow this tutorial to see how you can find out what exactly is causing the errors.

    Hard Drive:

    Check the hard drive with the manufacturer's diagnostic tools.

    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics
      My Computers


  5. Posts : 2
    Windwos 10
    Thread Starter
       #5

    Ztruker said:
    The oldest dump says Memory Corruption. It would be good to test your RAM and your hard drive.

    Test RAM & Hard Drive:

    RAM:

    Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

    DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

    You can do this on any computer that has a working CD Burner.

    You can also use a Flash drive instead of a CD.

    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
    Unzip and run Memtest86+ USB Installer.exe.
    It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

    Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

    You can stop the test after you see the first error appearing :)
    Follow this tutorial to see how you can find out what exactly is causing the errors.

    Hard Drive:

    Check the hard drive with the manufacturer's diagnostic tools.

    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics

    Thanks i'll give it a try. The new dumps are not being created for some reason. I'll check to see if it generates one today.
      My Computer

  6. Ztruker's Avatar
    Posts : 13,701
    Windows 10 Pro X64 21H1 19043.1266
       #6
      My Computers



 

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